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An examination of the relationship between customer satisfaction an customer loyalty in the service sector :a literature review

Santos de Souza, Ana Flavia

An examination of the relationship between customer satisfaction an customer loyalty in the service sector :a literature review [thesis] /Ana Flavia Santos de Souza - Limerick: Limerick Institute of Technology, 2018 - 27 pages : ill. ; 30 cm.

Thesis submitted for Bachelor of Business Studies in Business Computing (2018)

Includes bibliographical references and index.


Theses--LIT--Moylish
Customer loyalty


Limerick Institute of Technology


Academic theses

Thesis BBS Bus. Comp No. 8/2018

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