The changing nature of customer service in retail banking and the role of technology in this change
O Mahony, Rachel
The changing nature of customer service in retail banking and the role of technology in this change [thesis] / Rachel O'Mahony. - Limerick : Limerick Institute of Technology, 2017. - v, 30 p. : ill. ; 30cm.
Thesis submitted for Bachelor of Business Studies in Business Technology (2017).
Includes bibliographical references and index.
Theses--LIT--Moylish.
Customer services.
Retail banking.
Technology.
Information technology theses.
Thesis BBS. Bus. Comp. 17/08
The changing nature of customer service in retail banking and the role of technology in this change [thesis] / Rachel O'Mahony. - Limerick : Limerick Institute of Technology, 2017. - v, 30 p. : ill. ; 30cm.
Thesis submitted for Bachelor of Business Studies in Business Technology (2017).
Includes bibliographical references and index.
Theses--LIT--Moylish.
Customer services.
Retail banking.
Technology.
Information technology theses.
Thesis BBS. Bus. Comp. 17/08