gogogo
Syndetics cover image
Image from Syndetics

Consumer psychology of tourism, hospitality and leisure. Vol. 2 / edited by J.A. Mazanec ... [et al.]

Contributor(s): Material type: TextTextPublication details: Wallingford : CABI, c2001.Description: xii, 351 p. : ill. ; 25 cmISBN:
  • 0851995357
Subject(s): DDC classification:
  • 338.4791 MAZ

Enhanced descriptions from Syndetics:

This book is based on papers given at the 2nd Symposium on Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna in July 2000. The Symposium comprised papers reflecting the progress in consumer psychology theory and research. The Vienna Symposium put special emphasis on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. The reports have been arranged into five major compartments.

"This volume is dedicated to a series of research reports presented at the Second Symposium on the Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL) in Vienna, Austria, during 6 and 9 July, 2000"-pref.

Includes bibliographical references and index.

Table of contents provided by Syndetics

  • Contributors
  • Preface
  • Part One Consumers and Destinations
  • 1 Developing Operational Measures for the Components ofa Destination Competitiveness/Sustainability Model versus Managerial Perspectives
  • 2 Destination Images and Consumer Confidence in Destination Attribute Rating
  • 3 Breaking the Rules: Cognitive Distance, Choice Sets and Long-Haul Destinations
  • 4 The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias
  • Part Two Decision Processes
  • 5 A Review of Choice Modelling Research in Tourism, Hospitality and Leisure
  • 6 Qualitative Comparative Analysis of Travel and Tourism
  • 7 Representing and Predicting Tourist Choice Behaviour: A ROle-Based vs. Utility-Based Approach
  • 8 Two Means to the Same End: Hierarchical Value Maps in Tourism - Comparing the Association pattern TEchnique with Importance Ratings
  • Part Three Consumer Segments
  • 9 Segmenting Travel on the Sourcing of Information
  • 10 'Nowhere Left to Run': A Study of Value Boundaries and Segmentation Within the Backpacker Market of New Zealand
  • 11 Using Internet Technology to Request Travel Information and Purchase Travel Services: A Comparison of X'ers, Boomers and Mature Market Segments Visiging Florida
  • 12 Which Determines Our Leisure Preference: Demographics or Personality?
  • Part Four Segmentation Methodology
  • 13 A New Pyschographic Segmentation Method using Jugian MBTI Variables in the Tourism Industry
  • 14 K-Means vs. Topology Representing Networks: Comparing Ease of use for Gaining Optimal Results with Referecne to Data Input Order
  • 15 Behavioural Market Segmentation Using the Bagged Clustering Approach based Binary Gues Survey Data: Expoling and Visualizing Unobserved Heterogeneity
  • 16 Mastering Unobserved Heterogeneity in Tourist Behaviour Research
  • Part Five Consumption, Evaluation and Dis/satisfaction
  • 17 The Consumption of Tour Routes in Cultural Landscapes
  • 18 Evlautagin Heritage Visitor Attractions from the Consumer Persepctive: A Focus on Castlefield URban Heritage Park in Manchester, UK
  • 19 A Critical Review of Appraoches to Measure Satisifaction with Tourist Destinations
  • 20 A Review of Comparison Standards used in Service Quality and Customer Satisfaction Studies: Some Emerging Issues for Hospitality and Tourism Research
  • 21 The Antecedents and Consequences of Vacationer's Dis/satisfaction: Tales from the Field
  • Index

Powered by Koha