The management and control of quality fifth edition / James R. Evans, William M. Lindsay.
Material type:
TextPublication details: Australia ; Cincinnati, Ohio : South-Western, c2002.Edition: 5th ed.lDescription: xxi, 1 v. (various pagings) : ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.)ISBN: - 0324066805
- 658.562 EVA
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| 2 Hour Loan | Moylish Library Reserve - Library Issue Desk | 658.562 EVA (Browse shelf(Opens below)) | 1 | Library Use Only | 39002000230210 | ||
| 2 Hour Loan | Moylish Library Reserve - Library Issue Desk | 658.562 EVA (Browse shelf(Opens below)) | 2 | Library Use Only | 39002100651018 |
Enhanced descriptions from Syndetics:
The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. The principles of total quality, as reflected in the Baldrige Award, provide what the authors feel is the best overall synthesis of the concept of quality. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. All chapters have been updated to reflect the most current thinking in the profession.
Includes bibliographical references and index.