Customer service : in leisure and tourism / Adrian Lyons.

By:

Lyons, Adrian

Material type: Text

TextSeries: Hodder leisure and tourism in actionPublication details: London : Hodder & Stoughton, 1997.Description: 52 p. : ill. ; 27 cmISBN:

0340658401

Subject(s):

DDC classification:

338.4791 LYO

Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Standard Loan	Moylish Library Main Collection	338.4791 LYO (Browse shelf(Opens below))	1	Available		39002000230814

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Enhanced descriptions from Syndetics:

This text, on customer service, is one of eight unit booklets, each covering a key section of the GNVQ Advanced Leisure and Tourism syllabus. It includes coverage of all elements and range statements in that particular unit. Activities are featured, as well as assignments and case studies.

Includes index.