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E-commerce management : text and cases / Sandeep Krishnamurthy.

By: Material type: TextTextPublication details: Mason, OH : Thomson/South-Western, 2003.Description: p. cmISBN:
  • 0324152523 (pbk.)
Subject(s): DDC classification:
  • 658.872 KRI
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Standard Loan Moylish Library Main Collection 658.872 KRI (Browse shelf(Opens below)) 1 Available 39002000234881

Enhanced descriptions from Syndetics:

E-Commerce Management is designed to help the managers of today and tomorrow better direct the E-Commerce process by integrating business models, marketing, and Internet technology. The integration of text and cases helps make this a perfect choice for instructors seeking one primary text for use in both graduate and undergraduate level E-Commerce and E-Marketing courses. Each case study provides readers with an in-depth analysis of well-known companies that have developed into e-successes or e-failures.

Includes bibliographical references and index.

Table of contents provided by Syndetics

  • Part 1 Internet Basics and Business Models
  • Chapter 1 Introduction to E-Commerce Management (p. 2)
  • Chapter 2 Understanding the Internet (p. 24)
  • Chapter 3 Business Model Design (p. 44)
  • Chapter 4 Types of Business Models (p. 72)
  • Chapter 5 E-Auctions (p. 88)
  • Amazon.com--A Business History: Case One (p. 102)
  • The Failure of Boo.com: Case Two (p. 129)
  • eBay--A Business History: Case Three (p. 136)
  • Part 2 E-Marketing
  • Chapter 6 Building Customer Traffic (p. 154)
  • Chapter 7 Distribution and Logistics (p. 188)
  • Chapter 8 Personalization (p. 202)
  • Chapter 9 Permission Marketing (p. 218)
  • Chapter 10 Pricing and Distributing Digital Products (p. 234)
  • Chapter 11 Online Community (p. 256)
  • Chapter 12 Conducting Online Research (p. 268)
  • Slatanic--The Disastrous Move from Free to Paid Content: Case Four (p. 284)
  • LINUX and Open-Source: Case Five (p. 295)
  • Part 3 Internet, Government, and Society
  • Chapter 13 E-Society (p. 312)
  • Chapter 14 The Internet and Public Policy (p. 328)
  • DoubleClick's Privacy Snafu: Case Six (p. 354)
  • Part 4 Peering into the Future
  • Chapter 15 Peer-to-Peer Systems (p. 364)
  • Chapter 16 Mobile Commerce (p. 378)
  • Chapter 17 Managing E-Commerce in the Future (p. 402)
  • NIT DoCoMo's I-Mode Phone: Case Seven (p. 420)
  • Index (p. 437)

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