Effective teamwork : practical lessons from organizational research / Michael A. West.

Enhanced descriptions from Syndetics:

Effective Teamwork provides all the tools necessary to help teams become more effective, including case studies, discussion questions, exercises and questionnaires.

This practical text provides all the tools necessary to help teams become more effective, including case studies, discussion questions, exercises and questionnaires
Drawing on psychological research, the text examines those factors which prevent and promote team effectiveness.
The second edition includes new chapters on creating teams and on conflicts in teams.
Now includes more material on team leadership, on the sorts of tasks that are best done by teams, and on the relationship between working in teams and mental health.
Contains new sections on introducing teamwork, on virtual team working and team working across national boundaries, on emotions in teams, and on trust within and between teams.

Table of contents provided by Syndetics

• Introduction (p. 1)
• Task and Social Elements of Team Functioning (p. 2)
• 1 Do Teams Work? (p. 7)
• Why Work in Teams? (p. 9)
• Barriers to Effective Teamwork (p. 11)
• The Paradox of Teamwork (p. 17)
• Conclusions (p. 25)
• 2 Creating Teams (p. 27)
• The Stages of Team Development (p. 29)
• Personality and Ability (p. 30)
• Teamwork Skills (p. 36)
• Diversity of Team Members (p. 40)
• Implications of Diversity (p. 46)
• 3 Leading Teams (p. 49)
• The Three Team Leadership Tasks (p. 49)
• The Three Elements of Leading Teams (p. 51)
• Trip Wires for Team Leaders (p. 65)
• Developing Team Leadership Skills (p. 68)
• Self-managing or Self-leading Work Teams (p. 72)
• 4 Team Building (p. 75)
• Types of Team-building Interventions (p. 77)
• Role Clarification and Negotiation (p. 84)
• Conclusions (p. 85)
• 5 Team Vision (p. 88)
• Defining Team Vision (p. 88)
• The Dimensions of Team Vision (p. 93)
• The Elements of Team Vision (p. 95)
• Strategy for Teams (p. 97)
• 6 Being Part of a Team (p. 102)
• The Elements of Team Participation (p. 103)
• Team Decision Making (p. 108)
• The Stepladder Technique for Decision Making (p. 111)
• Safety in Teams (p. 113)
• 7 Aiming for Excellence in Team Work (p. 117)
• Groupthink (p. 118)
• Team Pressures to Conform (p. 120)
• Obedience to Authority (p. 121)
• Team Defense Mechanisms (p. 122)
• A Commitment to Excellence and the Team Task (p. 124)
• Minority Group Influence in Teams (p. 132)
• 8 Creative Problem Solving (p. 137)
• Team Innovation (p. 138)
• Creative Problem Solving in Teams (p. 142)
• Techniques for Promoting Creativity Within a Team (p. 144)
• Using Creativity Techniques in Team Meetings (p. 149)
• Other Influences on Team Innovation (p. 150)
• 9 Team Support (p. 155)
• The Emotional Life of Teams (p. 157)
• Social Support (p. 159)
• Support for Team Member Growth and Development (p. 164)
• Balance Between Home and Work Life (p. 167)
• Social Climate (p. 168)
• Conclusions (p. 169)
• 10 Conflict in Teams (p. 171)
• Types of Team Conflict (p. 172)
• Resolving Team Conflicts (p. 172)
• Organizational Causes of Conflict (p. 174)
• Interpersonal Conflicts (p. 176)
• Difficult Team Members (p. 180)
• 11 Teams in Organizations (p. 183)
• Introducing Team-based Working (TBW) (p. 184)
• The Relationship Between Teams and Their Organizations (p. 186)
• What do Teams Need from Their Organizations? (p. 188)
• The Role of Human Resource Management (HRM) (p. 191)
• What do Organizations Require from Teams? (p. 192)
• Bridging Across Teams (p. 199)
• Conclusions (p. 202)
• Bibliography (p. 205)
• Author Index (p. 216)
• Subject Index (p. 220)

Author notes provided by Syndetics