Business communication essentials / Courtland L. Bovee & John V. Thill.

By:

Bovée, Courtland L

Contributor(s):

Thill, John V

Material type: Text

TextPublication details: Upper Saddle River, N.J. : Prentice Hall, c2004. Edition: 2nd editionDescription: xxii, 463 p incl. appendiciesISBN:

0131472453

Subject(s):

DDC classification:

651.7 BOV

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Standard Loan	Moylish Library Main Collection	651.7 BOV (Browse shelf(Opens below))	1	Available		39002000360462

Enhanced descriptions from Syndetics:

For courses in Business Communication and Skills Development and offering current material on technology, etiquette, and listening skills as well as a discussion of employment-related topics, this is a handbook of grammar, mechanics and usage.

Includes index.

Table of contents provided by Syndetics

Unit 1 Business Communication Foundations
1 Understanding Business Communication in Today's Workplace
2 Communicating in Teams and Mastering Listening and Nonverbal Communication Skills
Unit 2 The Three-Step Writing Process
3 Planning Business Messages
4 Writing Business Messages
5 Completing Business Messages
Unit 3 Brief Business Correspondence
6 Working With Letters, Memos, and E-Mail Messages
7 Writing Routine, Good-News, and Goodwill Messages
8 Writing Bad-News Messages
9 Writing Persuasive Messages
Unit 4 Composing Business Reports, Proposals, and Presentations
10 Understanding and Planning Business Reports and Proposals
11 Writing and Completing Business Reports and Proposals
12 Planning, Writing, and Delivering Oral Presentations
Unit 5 Employment Messages
13 Searching for Employment and Preparing Employment Messages
14 Interviewing for Employment and Following Up
Appendix A
Appendix B
Appendix C
Handbook of Grammar, Mechanics, and Usage
Answer Key
References
Acknowledgments