Bridge the gap : breakthrough communication tools to transform work relationships from challenging to collaborative / Jennifer Edwards and Katie McCleary.
Material type:
TextPublisher: New York : McGraw Hill, 2022Description: iv, 244 pages : illustrations ; 24 cmISBN: - 9781264269112
- 658.45 EDW
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Standard Loan | Moylish Library Main Collection | 658.45 EDW (Browse shelf(Opens below)) | Checked out | 11/09/2023 | 39002100605253 |
Enhanced descriptions from Syndetics:
Two coaches to Fortune 500 companies and social enterprises show how to use the social-psychology of human connection and curiosity to drive meaningful workplace communication and collaboration
In today's increasingly polarized world, we're struggling to fully understand and respect one other. As a result, we're losing sight of the importance of building and maintaining professional relationships; even forgetting to be curious and listen to each other. And that's bad for business.
Bridge the Gap explores the intersection of how your biology and biography define, refine, and contribute to your presence and behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, the book provides you with a reliable and replicable framework to increase open communication and foster better relationships at work. The authors illuminate the raw power of the human brain and mind, and how they impact the way you connect, communicate, and collaborate with people. They offer a deep dive into how you can better cooperate with people at work, especially when you struggle with differences. Bridge the Gap helps you:
* Master your biological reactions when pressure, stress, and anxiety hijack your efforts to connect
* Understand how you and others can better communicate and collaborate
* Lead with curiosity in all your communication strategies and learn how to give authentic feedback
* Feel more comfortable working on diverse teams, embracing all cultural backgrounds
Whether you're entry level staff or a C-Suite executive, you'll learn how to communicate clearly with a broad spectrum of people and navigate a wide range of emotions in virtually any situation. Rather than focus solely on the mechanics of "difficult" conversations, the authors illustrate how your presence, curiosity, and language can foster better interactions and outcomes with others.
Filled with practical exercises, memorable analogies, and colorful stories, Bridge the Gap provides everything you need to build solid workplace relationships in nearly any situation.
Includes bibliographical references (pages 227-232) and index.
Table of contents provided by Syndetics
- Chapter 1 What It Means to Bridge the Gap (p. 1)
- Chapter 2 Your Brain Under Pressure (p. 11)
- AMY and the Hijack
- Chapter 3 Your Mind Under Pressure (p. 29)
- An Inner Narrator and a Kaleidoscope
- Chapter 4 Relationship Dynamics (p. 45)
- The Drama Triangle or the Circle of Choice
- Chapter 5 Show Up Clean (p. 61)
- Disrupt the Hijack and Invisible Forces
- Chapter 6 Show Up Curious (p. 83)
- Be an Explorer and Choose to Care
- Chapter 7 Clean and Curious Listening (p. 105)
- Hurdles and Headphones
- Chapter 8 Trust and Respect (p. 127)
- Tending to Your Shared Egg
- Chapter 9 Curious Conversations (p. 145)
- Part 1
- Chapter 10 Curious Conversations (p. 171)
- Part 2
- Chapter 11 What to Say and How to Say It (p. 195)
- Language for Pressure-Based Moments
- Chapter 12 Traversing the Hard Stuff (p. 207)
- Gaps and Canyons
- Chapter 13 To Bridge or Not to Bridge (p. 221)
- Your Choice
- Acknowledgments (p. 223)
- Notes (p. 227)
- Index (p. 233)
Author notes provided by Syndetics
Jennifer Edwards is a business advisor and leadership advisor working with Fortune 500 companies and boards, equipping them to perform and collaborate optimally when pressure and stress hit. Her clients include top leaders at global companies, including Microsoft and WeWork. She is a partner at Winning Streak Ventures, an early-stage capital fund which invests in disruptive technology companies.Katie McCleary is an entrepreneur and storyteller who trains leaders, creatives, and humanitarians to launch big ideas by leveraging their social and cultural capital. She is the founder of 916 Ink, a nonprofit that has transformed over 4,000 vulnerable youth into confident authors. She is the host of The Drive podcast on NPR's CapRadio with the American Leadership Forum.