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Advocacy skills for health and social care professionals / Neil Bateman.

By: Material type: TextTextPublication details: London : Jessica Kingsley, 2000.Description: 240 pISBN:
  • 1853028657
Subject(s): DDC classification:
  • 361.3 BAT
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Standard Loan Moylish Library Main Collection 361.3 BAT (Browse shelf(Opens below)) 1 Available 39002100303024
Standard Loan Moylish Library Main Collection 361.3 BAT (Browse shelf(Opens below)) 2 Available 39002100346254

Enhanced descriptions from Syndetics:

Most professionals working in health or social care will be required to act as advocates as part of their work. A social worker or community nurse may need to obtain extra benefits or a particular service for a client; a housing official may need to help a tenant whose benefit has been delayed thus placing them at risk of homelessness; a voluntary body may decide to challenge a statement of special educational needs for a child.

This is a practical guide to advocacy skills specifically written for those in the health and social care professions. Neil Bateman examines the function of advocacy within these professions and how to interview, negotiate and self-manage successfully. He provides a structure for advocacy, a guide to the ethical implications and advice on litigation and legal matters. Accessible and comprehensive, Advocacy Skills for Health and Social Care Professionals will be an essential resource for all those wishing to improve their practice.

Includes bibliographical references and index.

Table of contents provided by Syndetics

  • Preface (p. 7)
  • Acknowledgements (p. 11)
  • Part 1 Contexts
  • 1 What advocacy is, why it matters and why it happens (p. 15)
  • 2 Ethical principles for effective advocacy (p. 45)
  • 3 Advocacy in action (p. 64)
  • Part 2 The advocate's skills
  • 4 Introduction to Part 2 (p. 81)
  • 5 Interviewing (p. 83)
  • 6 Assertiveness and force (p. 99)
  • 7 Negotiation (p. 114)
  • 8 Self-management (p. 123)
  • 9 Legal knowledge and research (p. 138)
  • 10 Litigation (p. 158)
  • 11 A structure for advocacy (p. 170)
  • 12 What next? (p. 181)
  • Subject Index (p. 183)
  • Author Index (p. 185)

Author notes provided by Syndetics

Neil Bateman manages Suffolk County Council and Suffolk Health Authority's Welfare Rights Unit.

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