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General principles of Dealing with Difficult Behaviour and Strategies for Introducing Change

Contributor(s): Material type: FilmFilmPublisher number: 1278317 | KanopyPublisher: The Skills Development Service Media, 2010Publisher: [San Francisco, California, USA] : Kanopy Streaming, 2017Description: 1 online resource (streaming video file) (50 minutes): digital, .flv file, soundContent type:
  • two-dimensional moving image
Media type:
  • video
  • computer
Carrier type:
  • online resource
Subject(s): Genre/Form: Online resources: Summary: In this training video Consultant Clinical Psychologist Paul Grantham provides viewers with essential understanding of basic underlying principles of difficult behaviour and outlines strategies for dealing with it. Whether you are dealing with people you find difficult in a workplace or other social situations, this video is invaluable for you...Contained within this Video:.This detailed and informed presentation by Paul Grantham provides you with understanding of difficult behaviour and effective strategies of dealing with it. Learn what three Ps can do for you (preparation, presentation, place), learn how to script your planned interactions with a difficult person and how to deal with power relationships.
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Film

Originally produced by The Skills Development Service Media in 2010.

In this training video Consultant Clinical Psychologist Paul Grantham provides viewers with essential understanding of basic underlying principles of difficult behaviour and outlines strategies for dealing with it. Whether you are dealing with people you find difficult in a workplace or other social situations, this video is invaluable for you...Contained within this Video:.This detailed and informed presentation by Paul Grantham provides you with understanding of difficult behaviour and effective strategies of dealing with it. Learn what three Ps can do for you (preparation, presentation, place), learn how to script your planned interactions with a difficult person and how to deal with power relationships.

Mode of access: World Wide Web.

In English

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