Boosting Your Emotional Intelligence. Episode 9, Managing Others' Emotions.

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Material type: Film

FilmPublisher number: 6712804 | KanopyPublisher: The Great Courses, 2017Publisher: [San Francisco, California, USA] : Kanopy Streaming, 2019Description: 1 online resource (streaming video file) (30 minutes): digital, .flv file, soundContent type:

two-dimensional moving image

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computer

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online resource

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Education films.

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Jason M. SatterfieldSummary: As the famous joke goes, no one has ever become calm because another person ordered them to "Calm down!" But are there real ways we can influence another person's emotions and consequent behaviors? Although we can never access anyone else's cognition, the EQ skills we use in our communication and interaction with others can be powerfully influential.

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Jason M. Satterfield

Originally produced by The Great Courses in 2017.

As the famous joke goes, no one has ever become calm because another person ordered them to "Calm down!" But are there real ways we can influence another person's emotions and consequent behaviors? Although we can never access anyone else's cognition, the EQ skills we use in our communication and interaction with others can be powerfully influential.

Mode of access: World Wide Web.

In English