Quality tourism experiences / Gayle Jennings, Norma Polovitz Nickerson.

Enhanced descriptions from Syndetics:

The theme of the edited book acknowledges the multiple meanings of quality tourism experiences, the diverse contexts in which tourism occurs, and the varied stakeholders associated directly or indirectly with the phenomenon of tourism. "Quality tourism experiences" is a widely used phrase in tourism and tourism-related texts and is associated with a diversity of meanings and usage. Meanings are ascribed by industry/business, government agencies, tourists, community and academics. The phrase is used to argue, for example, for positive social impacts, economic benefits, environmental protection, government policy formulation, discrimination between tourism products as well as issues associated with sustainability. Subsequently, the phrase "quality tourism experiences" is not a nomothetic term but rather one associated with multiple interpretations and meanings. The book"s overarching tenet is that "quality" is a socially constructed term (as are the terms tourism experiences). Authors investigate the role of the mass media, the role of travel providers, the role of host communities, the role of tourists, and the role of "government" at all its levels. From an academic perspective, quality tourism experiences are associated with interaction between host and guest (tourists and community perspectives), the classification of type of tourism product (tourism industry and government sector perspectives), market differentiation and development, tourist perspectives, the notion of an integrated system and benefits from an economic perspective. Similarly, quality is associated with different meanings and is used in a variety of contexts within tourism literature. For example quality is associated with service quality, quality assurance/auditing and control, perceptions of quality at an individual/business/community level, that is, stakeholder level, and in regard to product and market differentiation. The book draws together writers from different backgrounds and interdisciplinary interests and research methodologies, as a consequence, the book provides a model of the way researchers can work together to illuminate an area and to provide multiple representations and interpretations of that area. Moreover the book demonstrates interdisciplinary, transdisciplinary and intradisciplinary approaches and collaborations. Kathleen Andereck, Ph.D., Arizona State University West Sue Beeton, Ph.D., La Trobe University Heather E. Bowen, Ph.D., George Mason University Kelly S. Bricker, Ph.D., West Virginia University Barbara Carmichael, Ph.D., Wilfrid Laurier University Maggie Daniels, Ph.D., George Mason University Gayle Jennings, Ph.D., Central Queensland University Claudia Jurowski, Ph.D, Northern Arizona University Deborah Kerstetter, Ph.D., Penn State University Norma Nickerson, Ph.D., University of Montana Lori Pennington-Gray, Ph.D., University of Florida Carla Almeida Santos, Ph.D., University of Illinois at Urbana-Champaign Betty Weiler, Ph.D., Monash University

Table of contents provided by Syndetics

• Chapter 1 Perspectives on Quality Tourism Experiences: An Introduction
• Chapter 2 State of Knowledge Mass Media and its Relationship to Perceptions of Quality
• Chapter 3 Constructing Quality, Constructing Reality
• Chapter 4 Mediating Meaning: Perspectives on Brokering Quality Tourist Experiences
• Chapter 5 Connecting Experiences to Quality: Understanding the Meanings Behind Visitors Experiences
• Chapter 6 Saravanua ni vanua: Exploring Sense of Place in the Rural Highlands of Fiji
• Chapter 7 Linking Quality Tourism Experiences, Residents Quality of Life and Quality Experiences For Tourists
• Chapter 8 Tourism and Quality of Life
• Chapter 9 Introduction to Political-Economic Construction of Quality Tourism Experiences
• Chapter 10 Quality Tourism Development and Planning
• Chapter 11 The Distribution of Tourism Benefits
• Chapter 12 Political-Economic Construction of Quality Tourism Experiences
• Chapter 13 Quality Tourism Experiences Reconstructed