Business administration / Arlene Douglas.

Chapter 1: The organisation Chapter 2: Finance, Business Controls &amp-- Ratios Chapter 3: Banking, Currencies, Visual Data &amp-- Insurance Chapter 4: Human Resources Chapter 5: Preparing for Meetings Chapter 6: Processing of Business Documents Chapter 7: Retail Administration Chapter 8: Sample Exam Papers.

Contains information focusing on e-learning, e-technology, e-marketing and the nature of business due to innovation and developments arising from globalisation, technology, social networking and deregulation. This title is suitable for FETAC levels 5 and 6 modules in Business Administration, Business Management, Enterprise and HRM. This title contains updated information focusing on e-learning, e-technology, e-marketing and the changing nature of business due to innovation and developments arising from globalisation, new technology, social networking and deregulation. New to this edition are: women in business and the development of empowerment, self-managing teams, tele-working, the effects on HRM and childcare considerations; current examples of organisational change and strategic decision-making; changes in banking methods and functions to include e-payments and transfers, funds administration, financial mismanagement and tax evasion and the growth and effects in business of SSIAs; changes in the functions of the Central Bank of Ireland and the birth of the Financial Regulator; and, the changing structure of the EU - new member states and the ECB and Euro Coins and notes, The EU Energy Policy and its response to climatic change.Management functions are extended to include facilities management and new management methods developed in line with the knowledge economy. The Chapter on Retail Administration is extended to include current trends in Irish Retailing. Sample questionnaires are provided for assignments on 'The Organisation' and include essential SWOT and PEST analyses to help with student research. Each chapter contains practice questions, sample assignment briefs for lecturers and students and actual student projects for reference purposes. This title is suitable for FETAC levels 5 and 6 modules in Business Administration, Business Management, Enterprise, HRM and Retail Administration; and, for FETAC Levels 5 and 6 Certificates in Business Studies, Business Administration, Retail Studies, Marketing, Information Processing. It is also suitable for HETAC Business, Management, HRM and Office Information Courses, FAS, IATI, AAT, ICM, and CIPD.