Operations management / Nigel Slack, Stuart Chambers, Robert Johnston.
Material type:
TextPublication details: Harlow, England ; New York : Financial Times Prentice Hall, 2010.Edition: Sixth editionDescription: xxv, 686 pages. : color illustrations ; 27 cmISBN: - 9780273731603 (pbk.)
- 658.5 SLA
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Enhanced descriptions from Syndetics:
This text presents both a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. It features worked examples of techniques discussed in the text.
Operations Management focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Médecins Sans Frontières, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more.
Table of contents provided by Syndetics
- Part 1 Introduction
- 1 Operations management
- 2 Operations performance
- 3 Operations strategy
- Part 2 Design
- 4 Process design
- 5 The design of products and services
- 6 Supply network design
- Supplement to Chapter 6 - Forecasting
- 7 Layout and flow
- 8 Process technology
- 9 People, jobs and organization
- Supplement to Chapter 9 - Work study
- Part 3 Planning and Control
- 11 Capacity planning and control
- Supplement to Chapter 11 - Analytical queuing models
- 12 Inventory planning and control
- 13 Supply chain planning and control
- 14 Enterprise resource planning (ERP)
- Supplement to Chapter 14 - Materials requirements planning (MRP)
- 15 Lean synchronization
- 16 Project planning and control
- 17 Quality management
- Supplement to Chapter 17 - Statistical process control (SPC)
- Part 4 Improvement
- 18 Operations improvement
- 19 Risk management
- 20 Organizing for improvement
- Part 5 Corporate Social Responsibility
- 21 Operations and corporate social responsibility (CSR)