Inside city tourism : a European perspective / John Heeley.

By:

Heeley, John, 1951-

Material type: Text

TextSeries: Aspects of tourismPublication details: Bristol ; Buffalo : Channel View Publications, c2011.Description: xi, 167 p. : ill. ; 24 cmISBN:

1845411706 (pbk. : alk. paper)
9781845411701 (pbk. : alk. paper)

Subject(s):

DDC classification:

338.4791 HEE

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Standard Loan	Moylish Library Main Collection	338.4791 HEE (Browse shelf(Opens below))	1	Available		39002100403774

Enhanced descriptions from Syndetics:

Cities are the dominant geographical focus of business and leisure tourism travel, and cities everywhere are regenerating and reinventing themselves so as to attract visitors, students and investment. Inside City Tourism explores the organisational challenges to which this gives rise, and in particular examines the history, structure and functioning of the urban delivery mechanisms set up to raise profile and maximise tourism. The book is written by the Chief Executive Officer of European Cities Marketing who - as a former tourism academic and city marketing professional - is uniquely placed to synthesise academic and practical insights and to provide a distinctively European overview. While cities increasingly seek to differentiate themselves through brands, events and iconic structures, the approaches, techniques and language used by cities to promote themselves is remarkably similar across the length and breadth of Europe. Never before published case material exemplifies best practice in city marketing, with the greater part of leading edge practice to be found in Scandinavia, Holland, Germany, Austria and Spain. Inside City Tourism 'tells it like it is', uncovering the pitfalls and failures as well as the opportunities and successes, and the attendant leadership challenges. It is essential reading for practitioners and policymakers as well as students and academics.

Includes bibliographical references and index.

Table of contents provided by Syndetics

1 CHAPTER 1 Organising City Tourism
2 CHAPTER 2 Measuring City Tourism
3 CHAPTER 3 The Dynamics of City Tourism
4 CHAPTER 4 City Tourism Organisation: Structure and Operations
5 CHAPTER 5 Setting Up and Leading City Marketing Agencies
6 CHAPTER 6 City Tourism Organisation Case Study: York, United Kingdom
7 CHAPTER 7 The Problematic Nature of City Branding
8 CHAPTER 8 City Branding in the Netherlands
9 CHAPTER 9 Whither City Tourism and City Tourism Organisation?

Author notes provided by Syndetics

John Heeley is currently Chief Executive Officer of European Cities Marketing - a network of tourist offices and convention bureaux drawn from Europe's leading cities who meet on a regular basis to benchmark and exchange best practice. Following his doctoral studies at the University of East Anglia, John lectured in tourism at Strathclyde Business School (1978-1990) before leaving academia to set up city marketing organisations for Sheffield, Coventry, Birmingham and Nottingham. In 2009 he established Best Destination Marketing as a vehicle within which to pursue consultancy, teaching and writing activities.