Management

Enhanced descriptions from Syndetics:

Now in its tenth edition, Management continues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. Author Robert Kreitner relies on more than 30 years of research and teaching experience to ensure that students gain a solid understanding of management principles. In addition to coverage of timely and relevant issues such as corporate responsibility, the text promotes skill development through hands-on exercises and team-building activities. With all data and examples updated to reflect current trends, the Tenth Edition integrates issues from popular culture and media, putting topics in context and engaging students. A range of pedagogical features--including in-text and video cases, Internet activities, and interactive annotations--support students as they prepare for the rigors of contemporary management.

Table of contents provided by Syndetics

• Preliminary Contents
• Note: Each chapter contains a Summary, Terms to Understand, a Hands-On Exercise, Internet Exercises, and Test Prepper
• 1 Managers and Entrepreneurs
• The Changing Workplace: Can the 10-Day Sofa Save American Jobs?
• Management Defined
• Management Ethics: PNC Financial Services Recycles its Old Building
• What Do Managers Do?
• Learning to Manage
• Small-Business Management
• Skills & Tools: Career Tips for Today's and Tomorrow's Managers
• Closing Case: The Studious Entrepreneur Behind Staples
• 2 The Evolution of Management Thought
• The Changing Workplace: CEO Carol Bartz: High-Tech Survivor
• The Practice and Study of Management
• The Universal Process Approach
• The Operational Approach
• The Behavioral Approach
• The Systems Approach
• The Global Manager: Toyota Speeds Up Delivery with New Build-to-Order System
• The Contingency Approach
• The Era of Management by Best Seller: Proceed with Caution
• Skills & Tools: Recommended Periodicals for Staying Current in the Field of Management
• Closing Case: History Matters at This Wisconsin Boat Builder
• 3 The Changing Environment of Management
• The Changing Workplace: Home Depot Goes Old School
• The Social Environment Managing Diversity: Networking Is a Powerful Tool for Black Corporate Directors
• The Political-Legal Environment
• The Economic Environment
• The Technological Environment
• Skills & Tools: How Business Leaders Can Help Women Break the Glass Ceiling
• Closing Case: Meet Emma--AMD's Computer for the Masses
• 4 International Management and Cross-Cultural Competence
• The Changing Workplace: MTV's Formula for Success in India
• Global Organizations for a Global Economy
• Toward Greater Global Awareness and Cross-Cultural Competence
• Managing Diversity: Dealing with Religion in the U.S
• Workplace Comparative Management
• Insights Staffing Foreign Positions
• Skills & Tools: Competencies You Need to Develop to Work Effectively in a Foreign Culture
• Closing Case: Tell the Kids We're Moving to Kenya
• 5 Management's Social and Ethical Responsibilities
• The Changing Workplace: A Kinder, Gentler General Electric?
• Social Responsibility: Definition and Perspectives Toward Greater Social Responsibility
• The Ethical Dimension of Management Encouraging
• Ethical Conduct Management
• Ethics: MBAs Majoring in Morality
• Skills & Tools: An International Code of Ethics
• Closing Case: The Housewife
• Who Got Up Off the Couch Video Skill Builders
• 1A Milton Rodriguez, the Passionate Entrepreneur
• 1B Hewlett-Packard Leverages Global Diversity
• 6 The Basics of Planning and Project Management
• The Changing Workplace: Plan B (and C and D and...) Coping with Uncertainty
• The Essentials of Planning
• The Global Manager: Culture Affects
• How Planning and Control Are Perceived: Russian Versus Western Views Management by Objectives and Project Planning
• Graphical Planning/Scheduling/Control Tools Break-Even Analysis
• Skills & Tools: Ten Common Errors to Avoid When Writing a Plan for a New Business
• Closing Case: Ford's Hybrid SUV Team Races to the Finish
• 7 Strategic Management
• The Changing Workplace: Starbucks Tries to Hum a New Strategic
• Tune Strategic Management = Strategic Planning + Implementation + Control Thinking Strategically (Including E-Business Strategies)
• The Global Manager: A BMW Minivan?
• The German Automaker's Risky Mass-with-Class Strategy
• The Strategic Management Process
• Strategic Implementation and Control Forecasting
• Skills & Tools: Reengineering: Strong Medicine for Strategic Ills
• Closing Case: Sally Jewel's Market-Driven Strategy at REI
• 8 Decision Making and Creative Problem Solving
• The Changing Workplace: A Number Cruncher Hits a Career Home Run with the Dodgers Challenges for Decision Makers
• Managing Diversity: Are You a Biased Decision Maker?
• Making Decisions Group-Aided
• Decision Making: A Contingency Perspective Managerial Creativity
• Creative Problem Solving
• Skills & Tools: How to Construct a Fishbone Diagram
• Closing Case: Creativity Drives Canada's Cirque du Soleil Video
• Skill Builders: 2A Mary Guerrero-Pelzel, Contractor
• 2B Planning and Decision Making at Percy Inn
• 9 Organizations
• The Changing Workplace: Is Southwest Airlines a Victim of Its Own Success?
• What Is an Organization?
• Organization Charts
• Contrasting Theories of Organization
• Organizational Effectiveness Management
• Ethics: The Two Faces of Wal-Mart Organizational Cultures
• Skills & Tools: How to Build Your Organization's Learning Capability
• Closing Case: A Country Called Microsoft
• 10 Organizing in the Twenty-First Century
• The Changing Workplace: Business NOT as Usual at W. L. Gore: Contingency Design
• The Global Manager: A Globe-Trotting Organizational Thinker
• Looks at the Future of Work Organizations
• Basic Structural Formats
• Contingency Design Alternatives Effective Delegation
• The Changing Shape of Organizations
• Skills & Tools: If You Want to Be Delegated Important Duties, Then Demonstrate a Lot of Initiative
• Closing Case: A Virtually Great New Business for UPS
• 11 Human Resource Management
• The Changing Workplace: How the Container Store
• Finds Employees
• Who Fit Human Resource Strategy: A People-Centered Approach
• Recruitment and Selection Managing Diversity: Diversity Goes Global Performance
• Appraisal Training Contemporary Human Resource Challenges and Problems
• Skills & Tools: How to Handle the Job Interview Successfully
• Closing Case: How UPS Delivers Objective Performance Appraisals
• 12 Communicating in the Internet Age
• The Changing Workplace: Communication Is Key For Motorola's New CEO
• The Communication Process
• Dynamics of Organizational Communication
• Management Ethics: Keeping Blogs in Check Communication
• Problems and Promises in the Internet Age
• Becoming a Better Communicator
• Skills & Tools: Harvard's Sarah McGinty Tells How to Develop Your Speaking Style
• Closing Case: Don't Just Check the Box Video
• Skill Builders: 3A Organization Structures at Green Mountain Coffee Roasters
• 3B Managing Human Capital at Accenture
• 13 Motivating Job Performance
• The Changing Workplace: Pat McGovern Motivates Through
• Respect Motivation Theories
• The Global Manager: Paying Employees to Go on a Global Search for Self-Actualization Motivation
• Through Job Design Motivation
• Through Rewards Motivation
• Through Employee Participation Motivation
• Through Quality-of-Work-lLife Programs
• Skills & Tools: Stress Management 101
• Closing Case: Employee Involvement = Loyalty at Genencor
• 14 Group Dynamics and Teamwork
• The Changing Workplace: Do Business and Friendship Mix in the Workplace?
• Fundamental Group Dynamics
• Group Development Organizational
• Politics Management
• Ethics: How Do You Feel About Organizational Politics
• Conformity and Groupthink Teams, Teamwork, and Trust
• Skills & Tools: How to Use Cooperative Conflict to Avoid Groupthink
• Closing Case: Thirteen Time Zones Can't Keep Lucent's Virtual Team from Succeeding
• 15 Influence, Power, and Leadership
• The Changing Workplace: "eBay's Secret Weapon: CEO Meg Whitman" Influence Tactics in the Workplace Power Leadership Managing Diversity: P