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The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches / Roger Schwarz.

By: Material type: TextTextSeries: The Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2002.Edition: 2nd edDescription: xxi, 407 p. : ill. ; 25 cmISBN:
  • 0787947237 (hardcover : alk. paper)
  • 9780787947231 (hardcover : alk. paper)
Subject(s): DDC classification:
  • 658.4036 SCH
Contents:
pt. 1. How facilitation helps groups -- Skilled facilitator approach -- What makes work groups effective? -- Facilitator and other facilitative roles -- pt. 2. sing facilitative skills in your own organization -- Serving as facilitator in your own organization -- Facilitative leader.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Standard Loan Thurles Library Main Collection 658.4036 SCH (Browse shelf(Opens below)) 1 Available R16373KRCT
Standard Loan Thurles Library Main Collection 658.4036 SCH (Browse shelf(Opens below)) 2 Available 30026000008283
Standard Loan Thurles Library Main Collection 658.4036 SCH (Browse shelf(Opens below)) 3 Available R16378KRCT
Standard Loan Thurles Library Main Collection 658.4036 SCH (Browse shelf(Opens below)) 4 Available 39002100685958

Enhanced descriptions from Syndetics:

When it was published in 1994, Roger Schwarz's The SkilledFacilitator earned widespread critical acclaim and became alandmark in the field. The book is a classic work for consultants,facilitators, managers, leaders, trainers, and coaches--anyonewhose role is to facilitate and guide groups toward realizing theircreative and problem-solving potential. This thoroughly revisededition provides the essential materials for anyone that workswithin the field of facilitation and includes simple but effectiveground rules for group interaction. Filled with illustrativeexamples, the book contains proven techniques for starting meetingson the right foot and ending them positively and decisively. Thisimportant resource also offers practical methods for handlingemotions when they arise in a group and offers a diagnosticapproach for identifying and solving problems that can underminethe group process.

"New and revised."

Includes bibliographical references (p. 385-389) and index.

pt. 1. How facilitation helps groups -- Skilled facilitator approach -- What makes work groups effective? -- Facilitator and other facilitative roles -- pt. 2. sing facilitative skills in your own organization -- Serving as facilitator in your own organization -- Facilitative leader.

Table of contents provided by Syndetics

  • Preface to the Revised Edition (p. ix)
  • Acknowledgments (p. xvii)
  • The Author (p. xxi)
  • Part 1 How Facilitation Helps Groups
  • 1 The Skilled Facilitator Approach (p. 3)
  • 2 What Makes Work Groups Effective? (p. 17)
  • 3 The Facilitator and Other Facilitative Roles (p. 40)
  • Part 2 Diagnosing Behavior in Groups
  • 4 Understanding the Theories That Guide Our Actions (p. 65)
  • 5 Ground Rules for Effective Groups (p. 96)
  • 6 Diagnosing Behaviors That Enhance or Hinder Group Effectiveness (p. 136)
  • Part 3 Intervening in Groups
  • 7 Deciding Whether, How, and Why to Intervene (p. 161)
  • 8 How to Intervene (p. 175)
  • 9 Using the Ground Rules to Intervene (p. 195)
  • 10 Using the Skilled Facilitator Approach with Other Processes (p. 215)
  • 11 Beginning and Ending Meetings (p. 233)
  • 12 Dealing with Emotions (p. 246)
  • Part 4 Agreeing to Work Together
  • 13 Contracting: Deciding Whether and How to Work Together (p. 271)
  • 14 Working with Another Facilitator (p. 296)
  • Part 5 Using Facilitative Skills in Your Own Organization
  • 15 Serving as Facilitator in Your Own Organization (p. 315)
  • 16 The Facilitative Leader (p. 327)
  • Resource A Current and Previous Ground Rules (p. 345)
  • Resource B Sample Planning Meeting Letter (p. 349)
  • Resource C Guidelines for Developing an Effective Contract (p. 353)
  • Resource D Sample Agreement for Basic Facilitation (p. 365)
  • Resource E Sample Agreement for Developmental Facilitation (p. 369)
  • Resource F Guidelines for Using Experiential Exercises and Self-Knowledge Instruments (p. 373)
  • Resource G Questions for Cofacilitators (p. 377)
  • Resource H Guidelines for Contracting with Your Manager (p. 381)
  • References (p. 385)
  • Index (p. 391)

Author notes provided by Syndetics

Roger Schwarz is an organizational psychologist and founder and president of Roger Schwarz & Associates, Inc.

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