Image from Syndetics
Text| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Standard Loan | Clonmel Library Main Collection | 658.4022 LEV (Browse shelf(Opens below)) | 1 | Available | R19802YKRC | ||
| Standard Loan | Thurles Library Main Collection | 658.4022 LEV (Browse shelf(Opens below)) | 1 | Available | 30026000069822 |
Enhanced descriptions from Syndetics:
Grounded in psychological research but with a very practical focus on organizational behaviour issues, this book explains the basic psychological concepts of group dynamics with a focus on their application with teams in the workplace.
The book begins with an overview of how teams are being used in the workplace and the factors that relate to team success. It goes on to examine basic topics such as goals, norms, cooperation, and communication while reviewing the main challenges teams face, including conflict, decision making, problem solving, creativity, and valuing diversity. The final section analyzes the use of teams in the workplace, including the impact of organizational culture, technological support for teams, differences among types of work teams, team building, and team evaluation and reward.
Previous ed.: 2007.
Includes bibliographical references and index.
Table of contents provided by Syndetics
- Acknowledgments
- Introduction
- Part I Characteristics of Teams
- Chapter 1 Understanding Teams
- Learning Objectives
- 1.1 Defining Groups and Teams
- 1.2 Purposes and Types of Teams
- 1.3 Why Organizations Are Using Teams
- 1.4 History of Teams and Group Dynamics
- Summary
- Team Leader's Challenge 1
- Activity: Groups Versus Teams
- Chapter 2 Defining Team Success
- Learning Objectives
- 2.1 Nature of Team Success
- 2.2 Conditions for Team Success
- 2.3 Characteristics of Successful Teams
- 2.4 Using Teams in the Workplace
- Summary
- Team Leader's Challenge 2
- Activity: Understanting Team Success
- Part II Processes of Teamwork
- Chapter 3 Team Beginnings
- Learning Objectives
- 3.1 Stages of Teamwork
- 3.2 Group Socialization
- 3.3 Team Goals
- 3.4 Group Norms
- 3.5 Application: Jump-Starting Project Teams
- Summary
- Team Leader's Challenge 3
- Survey: Attitudes Toward Teamwork
- Activity: Observing Team Norms
- Chapter 4 Understanding the Basic Team Processes
- Learning Objectives
- 4.1 Motivation
- 4.2 Group Cohesion
- 4.3 Team Roles
- 4.4 Task and Social Behaviors
- 4.5 Team Adaptation and Learning
- Summary
- Team Leader's Challenge 4
- Activity: Observing Task and Social Behaviors
- Chapter 5 Cooperation and Competition
- Learning Objectives
- 5.1 Teamwork as a Mixed-Motive Situation
- 5.2 Why Are People in Teams Competitive?
- 5.3 Problems With Competition
- 5.4 Benefits of and Problems With Cooperation
- 5.5 Application: Encouraging Cooperation
- Summary
- Team Leader's Challenge 5
- Survey: Cooperative, Competitive, or Individualistic Orientation
- Activity: Understanding Competitive Versus Cooperative Goals
- Chapter 6 Communication
- Learning Objectives
- 6.1 Communication Process
- 6.2 Flow of a Team's Communications
- 6.3 Building Trust
- 6.4 Facilitating Team Meetings
- 6.5 Communication Skills for Team Meetings
- Summary
- Team Leader's Challenge 6
- Activity: Observing Communication Patterns in a Team
- Part III Issues Teams Face
- Chapter 7 Managing Conflict
- Learning Objectives
- 7.1 Conflict Is Normal
- 7.2 Sources of Conflict
- 7.3 Impact of Conflict
- 7.4 Conflict Resolution Approaches
- 7.5 Negotiation, Mediation, and Arbitration
- 7.6 Managing Team Conflicts
- Summary
- Team Leader's Challenge 7
- Survey: Conflict Resolution Styles
- Activity: Observing Conflict Resolution Styles
- Chapter 8 Power and Social Influence
- Learning Objectives
- 8.1 Definitions of Power and Social Influence
- 8.2 Types of Power
- 8.3 Power Dynamics
- 8.4 Empowerment
- 8.5 Application: Acting Assertively
- Summary
- Team Leader's Challenge 8
- Activity: Using Power Styles - Passive, Aggressive, and Assertive
- Chapter 9 Decision Making
- Learning Objectives
- 9.1 Value of Group Decision Making
- 9.2 Approaches to Group Decision Making
- 9.3 Decision-Making Problems
- 9.4 Decision-Making Techniques
- 9.5 Application: Consensus Decision Making
- Summary
- Team Leader's Challenge 9
- Activity: Consensus Decision Making
- Chapter 10 Leadership
- Learning Objectives
- 10.1 Alternative Designs of Leadership for Teams
- 10.2 Approaches to Leadership
- 10.3 Situational Leadership Theory
- 10.4 Self-Managing Teams
- 10.5 Application: The Functional Approach to Leading Teams
- Summary
- Team Leader's Challenge 10
- Survey: Leadership Styles
- Activity: Observing the Leader's Behavior
- Chapter 11 Problem Solving
- Learning Objectives
- 11.1 Approaches to Prolem Solving
- 11.2 Descriptive Approach: How Groups Solve Problems
- 11.3 Functional Approach: Advice on Improving Group Problem Solving
- 11.4 Prescriptive Approach: Rational Problem-Solving Model
- 11.5 Problem-Solving Teams
- 11.6 Application: Problem-Solving Techniques for Teams
- Summary
- Team Leader's Challenge 11
- Activity: Using Problem-Solving Techniques
- Chapter 12 Creativity
- Learning Objectives
- 12.1 Creativity and Its Characteristics
- 12.2 Individual Creativity
- 12.3 Group Creativity
- 12.4 Organizational Environment and Creativity
- 12.5 Application: Group Creativity Techniques
- Summary
- Team Leader's Challenge 12
- Activity: Comparing Different Creativity Techniques
- Chapter 13 Diversity
- Learning Objectives
- 13.1 The Nature of Diversity
- 13.2 Causes of Diversity Problems
- 13.3 Problem of Diversity
- 13.4 Effects of Diversity
- 13.5 Application: Managing Diversity
- Summary
- Team Leader's Challenge 13
- Survey: Attitudes Toward Diversity
- Activity: Understanding Gender and Status Differences in a Team
- Part IV Organizational Context of Teams
- Chapter 14 Team and Organizational Culture
- Learning Objectives
- 14.1 Team Culture
- 14.2 Defining Organizational Culture
- 14.3 Dimensions of Organizational Culture
- 14.4 Organizational Culture and Teamwork
- 14.5 Transnational Teams
- Summary
- Team Leader's Challenge 14
- Survey: Individualism-Collectivism
- Activity: Evaluating a Team's Culture
- Chapter 15 Virtual Teams
- Learning Objectives
- 15.1 Use of Communication Technologies
- 15.2 Communication Impacts
- 15.3 Team Impacts
- 15.4 Selecting the Right Technology
- 15.5 Challenge of Virtual Teams
- Summary
- Team Leader's Challenge 15
- Activity: Developing Netiquette for Virtual Teams
- Chapter 16 Evaluating and Rewarding Teams
- Learning Objectives
- 16.1 Team Performance Evaluations
- 16.2 Reward Systems
- 16.3 Rewarding Individual Team Members
- 16.4 Team and Organizational Reward Programs
- 16.5 Relationship of Rewards to Types of Teams
- Summary
- Team Leader's Challenge 16
- Survey: Individual Versus Team Rewards
- Activity: Evaluating and Rewarding a Project Team
- Chapter 17 Team-Building and Team Training
- Learning Objectives
- 17.1 What is Team-Building?
- 17.2 Does Your Team Need Team-Building?
- 17.3 Types of Team-Building Programs
- 17.4 Team Training
- 17.5 Types of Training
- Summary
- Team Leader's Challenge 17
- Activity: Team Building
- Activity: Appreciative Inquiry of Teamwork
- Appendix: Guide to Student Team Projects
- A.1 Starting the Team
- A.2 Planning and Developing the Project
- A.3 Monitoring the Project and Maintaining Teamwork
- A.4 Performing Group Writing
- A.5 Wrapping Up and Completing the Project
- References
- Index
- About the Author