Human communication : principles and contexts / Stewart L. Tubbs.

By:

Tubbs, Stewart L, 1943-

Material type: Text

9780078036781
007803678X

Subject(s):

DDC classification:

302.2 TUB

Contents:

pt. 1. Principles -- Ch. 1. The Process of Human Communication -- Ch. 2. Person Perception -- Ch. 3. The Verbal Message -- Ch. 4. The Nonverbal Message -- Ch. 5. Listening -- Ch. 6. Conflict and Negotiation -- Ch. 7. Ethics and Communication -- Ch. 8. Relationships in Process -- pt. 2. Contexts -- Ch. 9. Interpersonal Communication -- Ch. 10. Intercultural Communication -- Ch. 11. Interviewing -- Ch. 12. Small-Group Communication -- Ch. 13. Public Communication -- Ch. 14. Organizational Communication -- Ch. 15. Mass Communication and the New Technologies.

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Standard Loan	Clonmel Library Main Collection	302.2 TUB (Browse shelf(Opens below))	1	Available	39002100632620
Standard Loan	Moylish Library Main Collection	302.2 TUB (Browse shelf(Opens below))	2	Available	39002100632422
Standard Loan	Thurles Library Main Collection	302.2 TUB (Browse shelf(Opens below))	3	Available	39002100632612

Enhanced descriptions from Syndetics:

Human Communication is an introductory text that links theory and research with the practical components of communication. This award-winning author presents the fundamental concepts in communication through stimulating case-studies and contemporary examples. The 13th edition includes new discussions of cutting edge research and additional self-tests for students.

Includes bibliographical references and index.

Table of contents provided by Syndetics

Preface (p. ix)
Part 1 Principles (p. 1)
Chapter 1 The Process of Human Communication (p. 3)
The Importance of Human Communication (p. 6)
Box 1.1 Techno-Etiquette (p. 8)
What Is Human Communication? (p. 8)
A Model of Human Communication (p. 9)
Communicator 1: Sender/Receiver (p. 10)
Communicator 2: Receiver/Sender (p. 15)
Feedback (p. 16)
Time (p. 17)
Communication Contexts (p. 17)
Interpersonal Communication (p. 18)
Intercultural Communication (p. 18)
Interviewing (p. 19)
Small-Group Communication (p. 19)
Public Communication (p. 20)
Organizational Communication (p. 20)
Mass Communication (p. 21)
Communication Technologies (p. 21)
Communication Ethics (p. 23)
What Is Effective Communication? (p. 23)
Understanding (p. 25)
Pleasure (p. 26)
Attitude Influence (p. 26)
Improved Relationships (p. 27)
Action (p. 28)
Summary (p. 29)
Key Terms (p. 30)
Review Questions (p. 30)
Exercises (p. 30)
Suggested Readings (p. 31)
Chapter 2 Person Perception (p. 33)
Perceiving People and Objects: A Comparison (p. 34)
Two Kinds of Filters (p. 35)
Selective Perception, Organization, and Interpretation (p. 36)
Forming Impressions (p. 37)
Looking at Yourself (p. 37)
Box 2.1 Self-Concept East and West: Who Are You? (p. 41)
Looking at Others (p. 43)
Box 2.2 Empathy and the Empathy Quotient (p. 46)
Social Roles (p. 50)
Some Variables Involved in Accurate Perception (p. 52)
Improving Perception and Communication (p. 54)
Summary (p. 55)
Key Terms (p. 55)
Review Questions (p. 56)
Exercises (p. 56)
Suggested Readings (p. 57)
Chapter 3 The Verbal Message (p. 59)
Words and Meaning (p. 61)
Symbols and Referents (p. 61)
Denotation and Connotation (p. 62)
Private and Shared Meanings (p. 66)
Box 3.1 A Word about Semantics (p. 67)
Language and Thought (p. 70)
The Sapir-Whorf Hypothesis (p. 70)
Language Problems (p. 71)
Culture as Our Frame of Reference (p. 78)
Words in Action (p. 79)
Sexist Language (p. 80)
Male and Female Language Use (p. 81)
Powerful and Powerless Language (p. 83)
Metacommunication (p. 84)
Summary (p. 86)
Key Terms (p. 86)
Review Questions (p. 86)
Exercises (p. 87)
Suggested Readings (p. 88)
Chapter 4 The Nonverbal Message (p. 91)
Interpreting Nonverbal Messages (p. 93)
Box 4.1 Nonverbal Messages (p. 94)
The Verbal/Nonverbal Split in Meaning (p. 94)
Nonverbal Information (p. 95)
Box 4.2 The Story of Clever Hans (p. 96)
Verbal/Nonverbal Interaction (p. 97)
Spatial and Temporal Cues (p. 97)
Box 4.3 Power and Dominance: Some Nonverbal Cues (p. 98)
Space (p. 98)
Time (p. 104)
Visual Cues (p. 106)
Facial Expression (p. 107)
Oculesics (p. 109)
Body Movements (p. 111)
Hand Gestures (p. 112)
Haptics (p. 115)
Physical Appearance and the Use of Objects (p. 117)
Vocal Cues (p. 118)
Volume (p. 120)
Rate and Fluency (p. 120)
Pitch (p. 121)
Quality (p. 121)
Deception (p. 122)
Box 4.4 Clusters to Watch for When People Lie (p. 125)
Summary (p. 126)
Key Terms (p. 126)
Review Questions (p. 126)
Exercises (p. 127)
Suggested Readings (p. 128)
Chapter 5 Listening (p. 131)
Why Listen? (p. 133)
Importance of Listening (p. 134)
Box 5.1 Listening: The Forgotten Skill (p. 135)
What Is Meant By Listening? (p. 136)
Hearing (p. 136)
Understanding (p. 139)
Remembering (p. 140)
Interpreting (p. 141)
Evaluating (p. 141)
Responding (p. 142)
Types of Listening (p. 142)
Pleasurable Listening (p. 142)
Discriminative Listening (p. 142)
Critical Listening (p. 143)
Empathic Listening (p. 146)
How to Improve Listening (p. 148)
Listen Effectively (p. 149)
Pay Attention (p. 150)
Listen for Main Points or Ideas (p. 150)
Use Your Spare Time (p. 150)
Aerobic Listening (p. 151)
Summary (p. 153)
Key Terms (p. 153)
Review Questions (p. 154)
Exercises (p. 154)
Listening Test (p. 155)
Suggested Readings (p. 157)
Chapter 6 Conflict and Negotiation (p. 159)
Conflict (p. 160)
Box 6.1 Principled Negotiation (p. 161)
Levels of Conflict (p. 162)
Stages of Conflict (p. 164)
Latent Conflict and Emergence (p. 165)
Escalation and Resolution (p. 165)
Conflict Resolution (p. 165)
Box 6.2 Conflict Management Skills (p. 170)
Negotiation (p. 171)
Fairness (p. 171)
Box 6.3 Negotiation: The Wish, Want, Walk Method (p. 172)
Six-Step Model (p. 172)
Negotiation Strategy and Tactics (p. 176)
Box 6.4 Negotiation Tips (p. 180)
Summary (p. 184)
Key Terms (p. 184)
Review Questions (p. 184)
Exercise (p. 184)
Suggested Readings (p. 185)
Chapter 7 Ethics and Communication (p. 187)
Ethics at Penn State (p. 188)
Principles (p. 191)
The Golden Mean (p. 191)
The Categorical Imperative (p. 191)
Utilitarianism (p. 192)
Justice and the Veil of Ignorance (p. 193)
Issues (p. 194)
Lying and Misrepresentation (p. 196)
Secrets, Disclosures, and Privacy (p. 204)
Box 7.1 Does Academic Freedom Have Limits? (p. 205)
Box 7.2 Ethics in Shopping (p. 208)
Whistleblowing (p. 208)
Leaks (p. 212)
Summary (p. 215)
Key Terms (p. 215)
Review Questions (p. 215)
Exercises (p. 216)
Suggested Readings (p. 216)
Chapter 8 Relationships in Process (p. 219)
Bases of Human Attraction (p. 220)
Proximity (p. 221)
Similarity (p. 222)
Situations (p. 223)
Defining Characteristics of Relationships (p. 226)
Context (p. 226)
Time (p. 231)
Trust (p. 232)
Theories of Relationship Development (p. 235)
A Theory on the Life Cycle of Relationships (p. 235)
A Theory of Relationship Dissolution (p. 238)
Maintaining Relationships (p. 241)
Family Communication (p. 244)
Box 8.1 Relationships-How to Listen to Your Children (p. 246)
Communication Rules (p. 246)
Summary (p. 246)
Key Terms (p. 247)
Review Questions (p. 247)
Exercises (p. 248)
Suggested Readings (p. 249)
Part 2 Contexts (p. 251)
Chapter 9 Interpersonal Communication (p. 253)
The Social Setting (p. 254)
The Marriage Killer (p. 254)
Norms (p. 255)
Roles (p. 256)
Box 9.1 Introverts and Extroverts (p. 257)
Assessing the Quality of an Interpersonal Relationship (p. 258)
Self-Disclosure (p. 259)
Affiliation and Commitment (p. 267)
Dominance, Status, and Power (p. 271)
Summary (p. 278)
Key Terms (p. 279)
Review Questions (p. 279)
Exercises (p. 279)
Suggested Readings (p. 280)
Chapter 10 Intercultural Communication (p. 283)
A Definition of Culture (p. 284)
Box 10.1 America's Changing Culture (p. 285)
Culture as Learned (p. 286)
Distinctions among Cultures (p. 286)
Three Approaches to Studying Culture (p. 286)
Some Dimensions of Cultural Difference (p. 287)
Individualism-Collectivism (p. 288)
Box 10.2 What's Your Cultural Orientation? (p. 289)
High-and Low-Context Cultures (p. 291)
Power Distance (p. 293)
Masculinity-Femininity (p. 293)
Uncertainty Avoidance (p. 293)
Intercultural Communication: Principles and Problems (p. 294)
Verbal Messages (p. 295)
Nonverbal Messages (p. 296)
Relationships: Norms and Roles (p. 298)
Beliefs and Values (p. 301)
Box 10.3 The Value of Beauty across Cultures (p. 302)
Toward Greater Intercultural Understanding and Tolerance (p. 303)
Box 10.4 Surviving Culture Shock (p. 304)
Ethnocentrism (p. 304)
Stereotyping (p. 306)
Box 10.5 Some Guidelines for Critical Viewers of Film and Television (p. 308)
Promoting Greater Tolerance and Harmony (p. 309)
Effects of Intercultural Communication (p. 312)
Effects on the Individual (p. 312)
Cultural Effects (p. 312)
Summary (p. 313)
Key Terms (p. 314)
Review Questions (p. 314)
Exercises (p. 315)
Suggested Readings (p. 316)
Chapter 11 Interviewing (p. 319)
Defining "Interview" (p. 321)
The Job Interview (p. 321)
Strategic Interviewing (p. 324)
Standardized and Unstandardized Interviews (p. 324)
Box 11.1 Interviewing: Conversation with a Purpose (p. 325)
Types of Interview Questions (p. 326)
Open versus Closed Questions (p. 326)
Primary versus Probing Questions (p. 328)
Leading versus Neutral Questions (p. 329)
The Loaded Questions (p. 329)
Suspect Questions and How to Handle Them (p. 330)
Types of Inadequate Responses (p. 332)
No Answer (p. 332)
Partial Answer (p. 332)
Irrelevant Answer (p. 332)
Inaccurate Answer (p. 332)
Oververbalized Answer (p. 333)
Interview Structure (p. 333)
Opening of the Interview (p. 333)
Body of the Interview (p. 334)
Conclusion (p. 335)
Nondirective Interview Technique (p. 336)
Helpful Hints (p. 337)
The Interviewee (p. 337)
The Interviewer (p. 338)
Summary (p. 339)
Key Terms (p. 339)
Review Questions (p. 339)
Exercises (p. 340)
Suggested Readings (p. 341)
Chapter 12 Small-Group Communication (p. 343)
Types of Small Groups (p. 346)
Group Dynamics (p. 347)
Conformity Pressure (p. 348)
Social Influence (p. 349)
The Quality of Group Problem Solving (p. 350)
The Role of a Group Member (p. 354)
Cohesiveness (p. 358)
Phases of Group Development (p. 359)
Group Structure (p. 362)
Group Size (p. 362)
Communication Networks (p. 364)
Virtual Groups (p. 366)
Leadership (p. 367)
Correlates of Effective Groups (p. 369)
Idea Development and Problem Solving (p. 370)
Box 12.1 The Value of Work Teams (p. 373)
Constructive Conflict (p. 373)
Patterns of Decision Making (p. 374)
Testing the Group's Effectiveness (p. 375)
Summary (p. 376)
Key Terms (p. 376)
Review Questions (p. 376)
Exercises (p. 377)
Suggested Readings (p. 377)
Chapter 13 Public Communication (p. 379)
Box 13.1 Quick Start (p. 380)
A Definition (p. 382)
The Speaker (p. 383)
Source Credibility (p. 384)
Dimensions of Credibility (p. 384)
Delivery (p. 389)
Box 13.2 Handling Stage Fright (p. 394)
The Audience (p. 394)
Audience Analysis (p. 394)
Listener Persuasibility (p. 397)
Box 13.3 Presentation Zen (p. 398)
The Message (p. 399)
Organization (p. 400)
Materials of Support (p. 402)
Visual Aids (p. 405)
Language (p. 407)
Economy of Language (p. 412)
Humor and Satire (p. 413)
Appeals to Fear (p. 414)
How Much Change to Attempt (p. 414)
One Side or Two Sides? (p. 416)
Climax Order or Anticlimax Order? (p. 417)
Stated or Implied Conclusions? (p. 418)
Speak First or Have the Last Say? (p. 418)
Box 13.4 Presentation Rubric (p. 419)
Summary (p. 420)
Key Terms (p. 420)
Review Questions (p. 421)
Exercises (p. 421)
Suggested Readings (p. 423)
Chapter 14 Organizational Communication (p. 425)
Organizational Culture (p. 428)
Importance of Communication (p. 430)
Supervisory Communication (p. 433)
Box 14.1 How to Develop Trust (p. 435)
Downward Communication (p. 435)
Upward Communication (p. 439)
Box 14.2 Managing Your E-Mail (p. 440)
Horizontal Communication (p. 443)
Communication and Organizational Change (p. 445)
Informal Communication (p. 446)
Box 14.3 Dealing with Office Politics (p. 449)
Summary (p. 450)
Key Terms (p. 450)
Review Questions (p. 450)
Exercises (p. 451)
Suggested Readings (p. 452)
Chapter 15 Mass Communication and the New Technologies (p. 455)
A First Definition (p. 457)
Mediated Encounters (p. 457)
The Audience (p. 457)
The Communication Experience (p. 458)
The Source of Communication (p. 458)
Box 15.1 Media Consolidation and the News (p. 459)
Feedback (p. 460)
The Process of Mass Communication (p. 460)
The Gatekeeper (p. 460)
Message Flow (p. 463)
The Active Audience (p. 464)
Box 15.2 Some Guidelines for Critical Viewers of Media Interviews (p. 465)
Some Effects and Outcomes (p. 468)
The Diffusion of Information (p. 468)
Attitude Influence (p. 470)
Box 15.3 Political Satire, News, and Spin (p. 473)
Issues of Importance and How We Think about Them (p. 474)
Box 15.4 Advertising and Public Relations (p. 477)
Implications of the New Communication Technologies (p. 478)
The Convergence of Computing, Telecommunications, and Media (p. 479)
Computer-Mediated Communication (p. 480)
Box 15.5 The Shallows (p. 482)
The New Alternative Media (p. 485)
Effects on Interpersonal Communication (p. 486)
Prospects for a Global Human Community (p. 488)
Summary (p. 489)
Key Terms (p. 490)
Review Questions (p. 490)
Exercises (p. 491)
Suggested Readings (p. 491)
Glossary (p. 493)
References (p. 499)
Credits (p. 525)
Name Index (p. 527)
Subject Index (p. 535)

Back to results

1 Dress of the year /
by Lester, Richard.
2 The anatomy of fashion :
by McDowell, Colin,
3 Drawing fashion :
4 Ralph Lauren :
by McDowell, Colin.
5 Jean Paul Gaultier /
by McDowell, Colin.
6 Jean Paul Gaultier Colin McDowell
by McDowell, Colin.
7 Fashion today /
by McDowell, Colin.
8 The man of fashion Colin McDowell
by McDowell, Colin.
9 Hats
by McDowell, Colin.
10 Shoes :
by McDowell, Colin.
11 The designer scam /
by McDowell, Colin.
12 Hats Colin McDowell
by McDowell, Colin.
13 McDowell's directory of twentieth century fashion /
by McDowell, Colin.
14 McDowell's directory of twentieth century fashion Colin McDowell
by McDowell, Colin.