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Managing quality in tourism theory and practice Tony Lenehan, Denis Harrington

By: Contributor(s): Material type: TextTextPublication details: Dublin Oak Tree c1998Description: 302pISBN:
  • 1860761003
Subject(s): DDC classification:
  • 338.4791 LEN
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Standard Loan Moylish Library Main Collection 338.4791 LEN (Browse shelf(Opens below)) 2 Available 39002000252925

Enhanced descriptions from Syndetics:

This work addresses the growing interest in total quality management (TQM) within the hospitality industry. It examines theories and developments in quality management, and looks critically at the subject in an international context.

Bibliography: p.269-296

Includes index.

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