TY - BOOK TI - Harvard business review on the business value of IT T2 - A Harvard business review paperback SN - 0875849121 (pbk. : alk. paper) U1 - 004 HAR PY - 1999/// CY - Boston, MA PB - Harvard Business School Press KW - Information technology N1 - A collection of articles previously published in the Harvard business review; Includes bibliographical references and index; Saving IT\'s soul: human-centered information management / Thomas H. Davenport -- The end of delegation? Information technology and the CEO / Perspectives from the editors -- IT outsourcing: maximize flexibility and control / Mary C. Lacity, Leslie P. Willcocks, and David F. Feeny -- IT outsourcing: British Petroleum\'s competitive approach / John Cross -- How Continental Bank outsourced its crown jewels / Richard L. Huber -- Managing by wire / Stephan H. Haeckel and Richard L. Nolan -- Putting the enterprise into the enterprise system / Thomas H. Davenport -- Connectivity and control in the year 2000 and beyond / Introduction by Richard L. Nolan ER -