Slack, Nigel. Operations management / Nigel Slack, Stuart Chambers, Robert Johnston. - 4th Ed. - Harlow, England ; Prentice Hall Financial Times, 2004. - xxi, 794 p. : col. ill. ; 27 cm. Includes bibliographical references and index. ISBN: 0273679066 Subjects--Topical Terms: Production management. Operations management. Dewey Class. No.: 658.5 SLA