Fletcher, Clive. Appraisal and feedback : making performance review work / Clive Fletcher. - 3rd ed. - London : Chartered Institute of Personnel and Development, 2004. - vii, 183 p. ; 25 cm. Prev: (2nd ed.) Appraisal:routes to improved performance, 1997. Includes bibliographical references and index. ISBN: 1843980290 Subjects--Topical Terms: Employees--Rating of.Performance standards. Dewey Class. No.: 658.3125 FLE