TY - BOOK AU - Fletcher,Clive ED - Chartered Institute of Personnel and Development. TI - Appraisal and feedback: making performance review work SN - 1843980290 U1 - 658.3125 FLE PY - 2004/// CY - London PB - Chartered Institute of Personnel and Development KW - Employees KW - Rating of KW - Performance standards N1 - Prev: (2nd ed.) Appraisal:routes to improved performance, 1997; Includes bibliographical references and index ER -