Martin, Nicola <br/><br/>
The importance of a customer care strategy in an organization.  [thesis] / 
Nicola Martin. 
 - Limerick :  Limerick Institute of Technology,  2010. 
 - iv, 96 p. :  ill. ;  30 cm. 
<br/><br/>Thesis submitted for B.Bus in Office Management Systems (2010). 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Theses--LIT--Moylish.<br/>Customer loyalty--Theses.    <br/>Information technology theses.
<br/><br/><label>Dewey Class. No.: </label>Thesis B.Bus. OMS 10/08