TY  - BOOK
AU  - Koprowska,Juliet
TI  - Communication and interpersonal skills in social work
T2  - Transforming social work practice
SN  - 1844456102
U1  - 361.32 KOP   
PY  - 2010///
CY  - Exeter
PB  - Learning Matters
KW  - Communication in social work
KW  - Interpersonal relations
KW  - Social service
KW  - Practice
N1  - Includes bibliographical references and index; Communication skills : don\'t they just come naturally? -- What do we know about effective communication? -- The human face of social work : understanding emotions, intentions and nonverbal communication -- Getting started -- Making progress and managing endings -- Communicating with children -- Working with families and groups -- Working with people with \'special communication needs\' : communicative minorities -- Safety and risk : working with hostility and deception -- The demands and rewards of interpersonal work
ER  -