Modern office technology and administration /
Joan Gallagher and Siobhán Creedon.
- 4th ed.
- Dublin : Gill & Macmillan, 2010.
- ix, 262 p. : ill. ; 25 cm.
Written from both a practical and educational point of view, it explains in detail the business environment, the workings of an office and the impact of technology on routine office activities and efficiencies * Essential administration & reception skills are clearly explained in a step-by-step approach * The impact of technology on the office is presented in a style suitable for the beginner, and yet comprehensive enough to enable a student to make informed decisions about technology * Divided into 5 units, each unit begins with an introduction/preview and ends with chapter summaries and short questions based on the FETAC examination format *