Norman, Donald A. <br/><br/>
Emotional design :  why we love (or hate) everyday things / 
Donald A. Norman. 
 - 3rd print. 
 - New York :  Basic Books,  2004. 
 - 257 p :  ill. ;  21 cm. 
<br/><br/>Includes bibliographical references (p. 243-248) and index. 
<br/><br/><label>ISBN: </label>0465051367 9780465051366 (Paperback) 
<br/><br/><label>LCCN: </label>2003010123 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emotions and cognition.<br/>Design--Psychological aspects.<br/>Design, Industrial--Psychological aspects.
<br/><br/><label>Subjects--Index Terms: </label>Design Management 
<br/><br/><label>Dewey Class. No.: </label>745.4 MOR