TY  - BOOK
AU  - Norman,Donald A.
TI  - Emotional design: why we love (or hate) everyday things 
SN  - 0465051367
U1  - 745.4 MOR  
PY  - 2004///
CY  - New York
PB  - Basic Books
KW  - Emotions and cognition
KW  - Design
KW  - Psychological aspects
KW  - Design, Industrial
KW  - Design Management
N1  - Includes bibliographical references (p. 243-248) and index
ER  -