TY  - BOOK
AU  - Brewster,Ernest
TI  - IT service management : a guide for foundation exam candidates
SN  - 9781906124199
U1  - 658.4038011 BRE  
PY  - 2010///
CY  - Swindon
PB  - British Informatics Society Limited
KW  - Management information systems
ER  -