ITIL lifecycle suite / Cabinet Office. - 2nd. ed. - Norwich : TSO, 2011. - 1 online resource (5 vol :)

Service Strategy. Vol. 1 Service Design. Vol. 2 Service Transition. Vol. 3 Service Operation. Vol. 4 Continual Service Improvement. Vol. 5

9780113313235 (ITIL lifecycle suite) 0113313233 (ITIL lifecycle suite)


IT infrastructure library.


Information technology--Management.
Information technology--Quality control--Standards.

004.0688 ITIL