Johnson, David W., 1940-

Reaching out : interpersonal effectiveness and self-actualization / David W. Johnson. - 11th ed. - Boston : Pearson, 2014. - xiv, 396 pages : illustrations ; 23 cm

Includes bibliographical references and index.

Importance of Interpersonal Skills -- Chapter 2. Appropriate Self-Disclosure: Getting to Know Each Other -- Chapter 3. Developing and Maintaining Trust -- Chapter 4. Increasing Your Communication Skills -- Chapter 5. Expressing Your Feelings Verbally -- Chapter 6. Expressing Your Feelings Nonverbally -- Chapter 7. Helpful Listening and Responding -- Chapter 8. Resolving Interpersonal Conflict -- Chapter 9. Anger, Stress, and Managing Feelings -- Chapter 10. Barriers to Interpersonal Effectiveness -- Chapter 11. Epilogue. Chapter 1.

9780132851015 0132851016

2012034198


Interpersonal relations.
Interpersonal communication.
Interpersonal conflict.
Self-actualization (Psychology)

302 JOH