Ryan, Gillian.

An examination of the process involved in the integration of social media technology with Customer Relationship Management CRM [thesis] / Gillian Ryan. - Limerick : Limerick Institute of Technology, 2016. - vii, 77 p, xxxi. ; 30cm.

Thesis submitted for B.B.S. (Hons) in Marketing & Management (2016).

Includes bibliographical references and appendices.


Theses--LIT--Moylish.
Marketing & Management--Theses.
Marketing & Management.
Social media.
Customer Relationship Management (CRM).

Thesis BUS. M & M. 16/07