TY - BOOK AU - McDonagh,Aine TI - An examination of online reputation management engaged in by Irish firms within the service sector, when dealing with negative publicity online U1 - Thesis MBS 16/04 PY - 2016/// CY - Limerick PB - Limerick Institute of Technology KW - Theses KW - LIT KW - Moylish KW - Marketing and Management Strategy KW - Business theses KW - Social media KW - Online publicity KW - Online reputation management N1 - Thesis submitted for M.Bus. Studies / Marketing and Management Strategy (2016); Includes bibliographical references and appendices (lx-xxiv) ER -