TY  - BOOK
AU  - Dale,B.G.
AU  - Bamford,David R.
AU  - Wiele,Anthony van der
TI  - Managing quality: an essential guide and resource gateway 
SN  - 9781119130925
U1  - 658.562 DAL 
PY  - 2016///
CY  - Chichester, West Sussex
PB  - Wiley
KW  - Total quality management.
ER  -