O Mahony, Rachel <br/><br/>
The changing nature of customer service in retail banking and the role of technology in this change  [thesis] / 
Rachel O'Mahony. 
 - Limerick :  Limerick Institute of Technology,  2017. 
 - v, 30 p. :  ill. ;  30cm. 
<br/><br/>Thesis submitted for Bachelor of Business Studies in Business Technology (2017). 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Theses--LIT--Moylish.<br/>Customer services.<br/>Retail banking. <br/>Technology.<br/>Information technology theses.
<br/><br/><label>Dewey Class. No.: </label>Thesis BBS. Bus. Comp. 17/08