Strategies for quality improvement : TQM, reegineering, and ISO 9000 / Harry Ivan Costin.
Material type: TextSeries: The Dryden Press series in managementPublication details: Fort Worth, TX : Dryden Press, c1999.Edition: 2nd edDescription: xxiii, 665 p. : ill. ; 24 cmISBN:- 0030246113 (pbk.)
- 658.812 COS
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Standard Loan | Moylish Library Main Collection | 658.812 COS (Browse shelf(Opens below)) | 1 | Available | 39002000230012 |
Enhanced descriptions from Syndetics:
Offers an overview of Total Quality Management, covering history, key concepts and real-world models. The text combines representative readings by late-1990s leading figures with contributions from founding fathers and offers approaches such as Hoskin Planning and Quality Function Deployment.
Includes bibliographical references and index.