Social skills in interpersonal communication / Owen Hargie, Christine Saunders and David Dickson.

Enhanced descriptions from Syndetics:

Following the success of editions one and two, this revised, updated and extended edition of Social Skills in Interpersonal Communicationwill continue as the core textbook for students of interpersonal communication. The professional groups for whom these skills are most important include counsellors, psychiatrists, doctors, nurses, social workers, psychologists, teachers, occupational and speech therapists, physioptherapists and industrial personnel. New chapters in the third edition include the increasingly popular area of interpersonal influence and there is a chapter on the theoretical basis of the authors' approach.

Table of contents provided by Syndetics

• Preface to the Third Edition
• Introduction
• Interpersonal Communcation: A Skill-based Model
• Nonverbal Communication
• Rewarding and Reinforcing
• Questioning
• Reflecting
• Set Induction and Closure
• Explanation
• Listening
• Self-disclosure
• Influencing
• Assertiveness
• Group Interaction and Leadership
• Concluding Comments
• Bibliography
• Subject
• Index Author
• Index