Appreciative inquiry : a positive revolution in change / David L. Cooperrider & Diana Whitney.
Material type: TextPublication details: San Francisco, CA : Berrett-Koehler, c2005.Edition: 1st edDescription: viii, 86 p. : illISBN:- 1576753565 (pbk.)
- 9781576753569
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Standard Loan | Thurles Library Main Collection | 658.4 COO (Browse shelf(Opens below)) | 1 | Available | R18861LKRC |
Enhanced descriptions from Syndetics:
A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.
Includes bibliographical references (p. 63-65) and index.
Table of contents provided by Syndetics
- Preface (p. vii)
- Chapter 1 An Invitation to the Positive Revolution in Change (p. 1)
- AI and the New Model of Change Leadership (p. 2)
- Approacing Problems From the Other Side (p. 3)
- Chapter 2 What is Appreciative Inquiry? (p. 7)
- The Positive Core (p. 8)
- A Working Definition of Positive Change (p. 12)
- Chapter 3 The Appreciative Inquiry 4-D Cycle (p. 15)
- Overview of the 4-D Cycle (p. 15)
- Passion for Service: Getting Started with AI at British Airways (p. 18)
- Chapter 4 The 4-D Cycle in Action (p. 25)
- The First D, Discovery (p. 25)
- From Discovery to Dream (p. 26)
- Design for Organizing into the Future (p. 28)
- The United Religions Initiative: Design of a Global Community (p. 31)
- Realizing Destiny (p. 34)
- Chapter 5 Applying the 4-D Cycle (p. 37)
- Whole-System Inquiry (p. 37)
- The AI Summit (p. 38)
- Roadway Express: Moving from Good to Great (p. 39)
- Chapter 6 Roles, Responsibilities, and Relationships (p. 45)
- The Role of Leadership (p. 45)
- The Role of an AI Consultant (p. 46)
- The Role of the Core Team (p. 48)
- The Role of the Participants (p. 48)
- Chapter 7 Principles for a Positive Revolution (p. 49)
- The Constructionist Principle (p. 49)
- The Simultaneity Principle (p. 50)
- The Poetic Principle (p. 51)
- The Anticipatory Principle (p. 52)
- The Positive Principle (p. 53)
- Chapter 8 Conditions for Success: The Liberation of Power (p. 55)
- Freedom to Be Known in Relationship (p. 56)
- Freedom to be Heard (p. 57)
- Freedom to Dream in Community (p. 57)
- Freedom to Choose to Contribute (p. 58)
- Freedom to Act with Support (p. 58)
- Freedom to Be Positive (p. 59)
- The Liberation of Power Leads to Positive Change (p. 60)
- Conclusion (p. 61)
- Notes (p. 63)
- Questions for Applying AI (p. 67)
- Where to Go for More Information (p. 69)
- Index (p. 73)
- The Authors (p. 79)
Excerpt provided by Syndetics
Author notes provided by Syndetics
David L. Cooperrider is Professor and Chairman of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve UniversityDiana Whitney is President of Corporation for Positive Change, the leading consulting firm practicing Appreciative Inquiry internationally