How to Become a Better Manager in Social Work and Social Care : Essential Skills for Managing Care / Les Gallop and Trish Hafford-Letchfield.

By:

Gallop, Les, 1946-

Contributor(s):

Hafford-Letchfield, Trish

Material type: Text

TextSeries: Essential skills for social work and social care managersPublisher: London ; Philadelphia : Jessica Kingsley Publishers, 2012Description: 1 online resource (240 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780857004420
0857004425

Subject(s):

Genre/Form:

DDC classification:

361.3068

Online resources:

Click here for full text

No physical items for this record

Enhanced descriptions from Syndetics:

Social work and social care managers often find themselves in management positions without having had any formal management training, yet skills and knowledge specific to social care settings are essential for effective practice.

This book offers a researched and practical guide to the fundamental skills and knowledge that a manager needs, underpinned by the values and ethics that are inherent to social work and social care. Core skills covered include time management, recruitment, managing meetings, working in partnership with service users, negotiation and conflict management, and mentoring and coaching. A self-improvement feedback assessment is included, and the book features learning activities, practical tools, case examples, summaries and action checklists.

This must-have handbook will help social work and social care managers and students to understand and accomplish the core skills needed for excellent management practice.

Includes bibliographical references (pages 223-231) and index.

Author notes provided by Syndetics

Trish Hafford-Letchfield is Senior Lecturer in Social Work and Teaching Fellow in Interprofessional Learning at Middlesex University, UK. She has substantial experience as a manager in social care and in management and social work education. She is author of Social Care Management, Strategy and Business Planning, published by Jessica Kingsley Publishers. Les Gallop is an independent consultant and trainer, and has many years experience in social work, social work management and training.