Information technology for management : making connections for strategic advantage / Efraim Turban, Ephraim McLean and James Wetherbe with contributions by Ralph Westfall and Kelly Rainer.

By:

Turban, Efraim

Contributor(s):

Material type: Text

TextPublication details: New York ; Chichester : Wiley, 1999.Edition: 2nd edDescription: xxi,791p, various pagings : ill(some col.) ; 26cm + hbkISBN:

0471178985

Subject(s):

Management information systems

DDC classification:

658.4038 TUR

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Standard Loan	Thurles Library Main Collection	658.4038 TUR (Browse shelf(Opens below))	1	Available		30026000003672

Enhanced descriptions from Syndetics:

A practical, managerial-oriented approach to getting the most out of IT.
Managers will learn the most effective ways to use information systems in this new edition. The authors examine case studies to highlight new technology and applications including fuzzy logic, neural computing, and hypermedia.

Includes bibliographical references and indexes.

Table of contents provided by Syndetics

Part I It in the Organization (p. 1)
1. Organizations, Environments, and Information Technology (p. 3)
1.1 The New World of Business (p. 4)
1.2 Examples of Information Systems at Work Worldwide (p. 19)
1.3 Information Technology Developments and Trends (p. 25)
1.4 Why Should You Learn About Information Technology? (p. 31)
1.5 Plan of the Book (p. 33)
Technology Guides (at the End of the Book) (p. 34)
Managerial Issues (p. 35)
2. Information Technologies: Concepts and Management (p. 42)
2.1 Information Systems: Concepts and Definitions (p. 44)
2.2 Classification of Information Systems (p. 45)
2.3 Transactional and Functional Processing (p. 53)
2.4 Operational, Managerial, and Strategic Systems (p. 55)
2.5 Information Infrastructure and Architecture (p. 58)
2.6 Managing Information Resources (p. 65)
Managerial Issues (p. 68)
3. Strategic Information Systems (p. 74)
3.1 Strategic Advantage and Information Technology (p. 74)
3.2 Porter's Competitive Forces Model and Strategies (p. 82)
3.3 Porter's Value Chain Analysis Model (p. 88)
3.4 Strategic Information Systems Frameworks (p. 92)
3.5 A Framework for Global Competition (p. 96)
3.6 Strategic Information Systems Applications (p. 97)
Managerial Issues (p. 106)
4. Business Process Reengineering and Information Technology (p. 112)
4.1 Basic Concepts and the Need for BPR (p. 114)
4.2 The Principles of BPR and the Role of IT (p. 122)
4.3 BPR and Restructuring the Organization (p. 127)
4.4 The Networked Organization (p. 136)
4.5 Virtual Corporations (p. 142)
4.6 Total Quality Management and Reengineering (p. 145)
4.7 Implementing Reengineering (p. 149)
Managerial Issues (p. 156)
Part II Networks and it (p. 165)
5. Network Computing: Discovery, Communication, and Collaboration (p. 167)
5.1 The Internet (p. 169)
5.2 Groupware Technology and Infrastructure (p. 179)
5.3 Some Internet Implementation Topics (p. 196)
Managerial Issues (p. 201)
6. Electronic Commerce (p. 209)
6.1 Foundations of Electronic Commerce (p. 211)
6.2 Business-to-Consumer Applications (p. 221)
6.3 Business-to-Business Applications (p. 241)
6.4 Customers, Market Research, and Customer Support (p. 252)
6.5 Infrastructure, Payments, and Support (p. 258)
Managerial Issues (p. 273)
7. Impacts of it on Organizations, Individuals, and Society (p. 282)
7.1 Does IT Have Only Positive Effects? (p. 283)
7.2 Ethical Issues (p. 285)
7.3 Impacts on Organizations (p. 295)
7.4 Impacts on Individuals at Work (p. 298)
7.5 Societal Impacts and the Internet Community (p. 302)
Managerial Issues (p. 313)
Part III Using IT (p. 323)
8. Transaction Processing, Innovative Functional Systems, Supply Chain Integration (p. 325)
8.1 Functional Information Systems (p. 326)
8.2 Transaction Processing Information Systems (p. 330)
8.3 Innovative IT Applications in the Functional Areas (p. 337)
8.4 ERP and Integrated Information Systems (p. 371)
Managerial Issues (p. 374)
9. Supporting Management and Decision Making (p. 382)
9.1 The Managers and Decision Making (p. 384)
9.2 Decision Support Systems (p. 395)
9.3 Corporate-Level Decision Support (p. 403)
9.4 Advanced Decision Support Topics (p. 410)
Managerial Issues (p. 417)
10. Data and Knowledge Management (p. 424)
10.1 Data Management: A Critical Success Factor (p. 426)
10.2 Data Warehousing, Mining, and Analysis (p. 435)
10.3 Data Visualization Technologies (p. 445)
10.4 Marketing Databases in Action (p. 452)
10.5 Knowledge Management (p. 456)
11. Intelligent Support Systems (p. 467)
11.1 Intelligent Systems and Artificial Intelligence (p. 469)
11.2 Expert Systems (p. 478)
11.3 Other Intelligent Systems: From Voice to Neural Computing (p. 489)
11.4 Intelligent Agents (p. 498)
11.5 Emerging Technology: Virtual Reality (p. 504)
Part IV Managing IT (p. 515)
12. Planning for Information Technology and Systems (p. 517)
12.1 IT Planning--A Critical Issue for Business (p. 518)
12.2 Strategic Information Planning (p. 525)
12.3 Information Requirements Analysis (p. 531)
12.4 Planning Information Technology Architectures (p. 534)
12.5 Other Issues in Planning (p. 547)
13. Information Technology Economics (p. 557)
13.1 Economic and Financial Trends (p. 558)
13.2 Evaluating IT: Benefits, Costs, and Performance (p. 566)
13.3 Evaluating IT: Perspectives on Intangible Benefits (p. 574)
13.4 Accounting for Costs: Chargeback and Outsourcing (p. 580)
13.5 Other Economic Aspects of Information Technology (p. 589)
14. Systems Development (p. 602)
14.1 The Concept of a Systems Development Life Cycle (p. 603)
14.2 Methods for Complex or Quickly Needed Systems (p. 612)
14.3 Systems Developed Outside the IS Department (p. 618)
14.4 Comparing Alternatives for Acquiring New Systems (p. 626)
14.5 Some Important Systems Development Issues (p. 630)
15. Managing Information Resources, Control, and Security (p. 645)
15.1 The Information Systems Department (p. 647)
15.2 Managing the IS Department (p. 652)
15.3 IS Vulnerability and Computer Crimes (p. 659)
15.4 Protecting Information Systems (p. 666)
15.5 A Future Issue (p. 683)
Technology Guides
T.1 Hardware (p. 696)
T1.1 What Is a Computer System? (p. 697)
T1.2 The Evolution of Computer Hardware (p. 699)
T1.3 Types of Computers (p. 700)
T1.4 The Microprocessor and Primary Storage (p. 704)
T1.5 Input/Output Devices (p. 709)
T.2 Software (p. 721)
T2.1 Types of Software (p. 722)
T2.2 Application Software (p. 723)
T2.3 Systems Software (p. 727)
T2.4 Programming Languages (p. 731)
T2.5 Software Development and CASE Tools (p. 739)
T2.6 Software Issues and Trends (p. 741)
T.3 Data and Databases (p. 744)
T3.1 File Management (p. 745)
T3.2 Databases and Database management Systems (p. 747)
T3.3 Logical Data Organization (p. 750)
T3.4 Creating Databases (p. 755)
T3.5 Emerging Database Models (p. 757)
T3.6 Physical Database Organization (p. 758)
T3.7 Database Management (p. 760)
T.4 Telecommunications and the Internet (p. 762)
T4.1 Telecommunication Concepts (p. 763)
T4.2 Communications Media (Channels) (p. 766)
T4.3 Network Architecture: Protocols, Standards, Interfaces, and Topologies (p. 774)
T4.4 Network Processing: Open Systems and Enterprise Networking (p. 781)
T4.5 The Internet (p. 784)
Glossary (p. 1)
Photo Credits (p. 1)
Name Index (p. 1)
Subject Index (p. 1)
Global Index (p. 1)