Verbal communication / Jeff Butterfield.
Material type:
TextSeries: Illustrated course guidesPublication details: Boston, Mass. : Course Technology/Cengage Learning, 2010.Description: xv, 126 p. : col. ill. ; 28 cmISBN: - 9781439041130
- 143904113X
- 1439041148 (pbk.)
- 9781439041147 (pbk.)
- 302.2 BUT
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Standard Loan | Clonmel Library Main Collection | 302.2 BUT (Browse shelf(Opens below)) | 1 | Available | 39002100501429 | ||
| Standard Loan | Clonmel Library Main Collection | 302.2 BUT (Browse shelf(Opens below)) | 1 | Available | 39002100501411 |
Enhanced descriptions from Syndetics:
Give your students a 360 degree education and a career advantage with Illustrated Course Guides: Verbal Communication - Soft Skills for a Digital Workplace from the Illustrated Series. This text delves into the importance of effective, professional, and polite verbal communication from speaking with clients to everyday dialogue with colleagues.
Includes index.
"Soft skills for a digital workplace." -- front cover.
Table of contents provided by Syndetics
- Unit A Understanding the Basics of Verbal Communication
- Unit B Working with Customers
- Unit C Developing Professional Telephone Skills
- Unit D Improving Informal Communications
- Unit E Making Formal Presentations