Modern office technology and administration / Joan Gallagher and Siobhán Creedon.
Material type: TextPublication details: Dublin : Gill & Macmillan, 2010.Edition: 4th edDescription: ix, 262 p. : ill. ; 25 cmISBN:- 0717147606 (pbk.)
- 9780717147601 (pbk.)
- 651.3 GAL
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Enhanced descriptions from Syndetics:
Updated edition of this popular text reflects changes in relation to employment legislation, financial institutions, information technology, mobile communication and online security awareness within the office context.
* New to this edition:
Unit 1: The Business Working Environment details:- franchising as a business model
- sources of finance, credit unions and updates in banking services
- updates on employment legislation Unit 2: Office Duties details:
-developments in telephone communication services and telecom charges
-recent budgetary changes affecting payroll calculations and business transactions Unit 3: Computers and Networks details:
-developments in computer hardware, software and networks
-updates on web security issues and viruses Unit 4 : Postal, Electronic and Mobile Communication details:
-updates on postal services and charges
-advances in mobile communications: Smart Phones Unit 5 : Storing and Retrieving Information details:
-updates on manual filing systems
-developments in Electronic Data Management
* Assignments aimed at promoting self-study, group discussion and project work are also provided at the end of each unit
Written specifically for Information & Administration - FETAC Level 5
Also suitable for:
- Business Administration - FETAC Level 5
- General Business & Community Studies - FETAC Level 5
- Office Information Systems (Higher Certificate) - HETAC Level 5
- Information Technology & Business Administration courses - City & Guilds - Level 5
Written from both a practical and educational point of view, it explains in detail the business environment, the workings of an office and the impact of technology on routine office activities and efficiencies * Essential administration & reception skills are clearly explained in a step-by-step approach * The impact of technology on the office is presented in a style suitable for the beginner, and yet comprehensive enough to enable a student to make informed decisions about technology * Divided into 5 units, each unit begins with an introduction/preview and ends with chapter summaries and short questions based on the FETAC examination format *
Previous ed.: 2006.
Author notes provided by Syndetics
Joan Gallagher BComm, DipEd, Dip Information Systems, MSc Computer Applications for Ed, is Head of the Information Technology Department and teaches Information Technology, Business Studies and Web Design at Senior College, Dun Laoghaire.
Siobh#65533;n Creedon BS, DipEd, lectures in Information Technology, Text Processing, Business Communications and Organisation Studies at the Institute of Technology, Tralee.