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The metail economy : 6 strategies for transfering your business to leverage evolving me-centric consumer behavior / Joel Bines. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : McGraw Hill Education, [2022]
Online access:
Availability: No items available.
The client role in successful construction projects / Jason Challender, Russell Whitaker. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Abingdon, Oxon ; New York, NY : Routledge 2019
Online access:
Availability: No items available.
Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / Bert Smit and Frans Melissen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London ; New York : Routledge, Taylor & Francis Group, 2018
Availability: Not available: Moylish Library: Checked out (1).
Customer Service : career success through customer loyalty/ Paul R.Timm by
Edition: 4th ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2008
Availability: Items available for loan: Thurles Library (6)Location, call number: Main Collection 658.812 TIM, ...
Construction stakeholder management / edited by Ezekiel Chinyio, Paul Olomolaiye. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester, U.K. ; Ames, Iowa : Wiley-Blackwell, 2010
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 624.068 CHI.
Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : AMACOM ; McGraw-Hill [distributor], 2010
Availability: Items available for loan: Thurles Library (1)Location, call number: Main Collection 658.812 ING.
Customer relationship management : electronic customer care in the new economy / Andreas Muther. by
Material type: Text Text; Format: print
Publication details: Berlin ; New York : Springer, c2002
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8 MUT.
Marketing : connecting with customers / Gilbert D. Harrell. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, NJ : Prentice Hall, c2002
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.827 HAR.
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sydney ; London : McGraw-Hill, c002
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.3124 BUC.
50 powerful ideas you can use to keep your customers / by Paul R. Timm. by
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: Hawthorne, NJ : Career Press, c2002
Other title:
  • Fifty powerful ideas you can use to keep your customers
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 TIM.
The customer delight principle : exceeding customers\' expectations for bottom-line success / Timothy Keiningham and Terry Vavra. by
Material type: Text Text; Format: print
Publication details: Chicago : McGraw Hill c2001
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 KEI.
Strategic customer care : an evolutionary approach to increasing customer value and profitability / Stanley A. Brown. by
Material type: Text Text; Format: print
Publication details: New York ; Chichester : Wiley, c1999
Availability: Items available for loan: Moylish Library (3)Location, call number: Main Collection 658.812 BRO, ...
How to be better at customer care / Timothy Foster. by
Material type: Text Text; Format: print
Publication details: London : Kogan Page, 1999
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 FOS.
Total customer satisfaction : a comprehensive approach for health care providers / Stephanie G. Sherman with V. Clayton Sherman. by
Edition: 1st ed.
Material type: Text Text; Format: print
Publication details: San Francisco : Jossey-Bass Publishers, c1999
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 SHE.
Beyond loyalty : the next generation of strategic customer relationship management / Pierre Chenet, Jon Ivar Johansen. by Series: Irish management briefings
Material type: Text Text; Format: print
Publication details: Dublin : Oak Tree Press, c1999
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8 CHE. Thurles Library (1)Location, call number: Main Collection 658.8 CHE.
Profitable customers how to identify, develop and retain them Charles Wilson by Series: Professional paperbacks
Edition: 2nd ed
Material type: Text Text; Format: print
Publication details: London Kogan Page 1998
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 WIL.
Successful customer care in a week / John Wellemin. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Hodder, 1998
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 WEL.
Online customer care : strategies for call center excellence / by Michael Cusack. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Milwaukee, Wis. : ASQ Quality Press, ©1998
Availability: Items available for loan: Thurles Library (3)Location, call number: Main Collection 658.881 CUS , ... Items available for reference: Moylish Library: Library Use Only (1)Location, call number: Main Collection 658.881 CUS .
Delighting customers : how to win and retain loyal customers / Peter Donovan, Timothy Samler. by
Material type: Text Text; Format: print
Publication details: London ; New York : Chapman & Hall, 1997
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 DON.
In charge of customer satisfaction / Roger Cartwright, George Green. by Series: In charge
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford ; Cambridge, Mass. : Blackwell Publishers, 1997
Availability: Items available for loan: Thurles Library (1)Location, call number: Main Collection 658.8 CAR.
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