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		Successful customer care in a week / John Wellemin. by Wellemin, John H British Institute of Management Foundation Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder, 1998 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 WEL. Place hold Add to cart (remove)
		Managing performance --in brief Sultan Kermally by Kermally, Sultan British Institute of Management Foundation Material type: Text; Format: print Publication details: Oxford Butterworth-Heinemann 1997 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.4012 KER. Place hold Add to cart (remove)

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