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		Supply Chain Management : Strategy, Planning, and Operation, / Sunil Chopra by Chopra, Sunil, 1960- Edition: 7th ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Harlow, United Kingdom : Pearson Education Canada, 2019 Online access: Click here to view book Availability: No items available. Add to cart (remove)
		Consumer behavior / Leon G. Schiffman and Joe Wisenblit by Schiffman, Leon G [author] Wisenblit, Joseph [author] Edition: Twelfth edition Material type: Text; Format: print regular print ; Literary form: Not fiction Harlow, England : Pearson ; 2019 Other title: Consumer behaviour Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8342 SCH. Thurles Library (1)Location, call number: Main Collection 658.8342 SCH. Place hold Add to cart (remove)
		No cover image available The changing nature of customer service in retail banking and the role of technology in this change [thesis] / Rachel O'Mahony. by O Mahony, Rachel Material type: Text; Format: print Publication details: Limerick : Limerick Institute of Technology, 2017 Dissertation note: Thesis submitted for Bachelor of Business Studies in Business Technology (2017). Availability: Items available for reference: Moylish Library: Library Use Only (1)Location, call number: Theses Collection Thesis BBS. Bus. Comp. 17/08. Add to cart (remove)
		The innovator's solution : creating and sustaining successful growth / Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M [author.] Raynor, Michael E [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Boston, Massachusetts : Harvard Business Review Press, [2013]Copyright date: ©2003 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.4 CHR . Place hold Add to cart (remove)
		Customer Service : career success through customer loyalty/ Paul R.Timm by Timm, Paul R Edition: 4th ed. Material type: Text; Format: print Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, c2008 Availability: Items available for loan: Thurles Library (6)Location, call number: Main Collection 658.812 TIM, ... Place hold Add to cart (remove)
		Exceptional service, exceptional profit : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo Solomon, Micah Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : London : AMACOM ; McGraw-Hill [distributor], 2010 Availability: Items available for loan: Thurles Library (1)Location, call number: Main Collection 658.812 ING. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Alan Wilson ... [et al.]. by Wilson, Alan Edition: First European ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : McGraw-Hill Education, . 2008 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8 WIL . Not available: Moylish Library: Lost (1). Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd ed. Material type: Text; Format: print Publication details: Boston : Irwin/McGraw-Hill, c2003 Online access: Table of contents Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8 ZEI. Place hold Add to cart (remove)
		Creating and sustaining a superior customer service organization : a book about taking care of the people who take care of the customers / Jim Poisant. by Poisant, Jim Material type: Text; Format: print Publication details: Westport, Conn. : Quorum Books, 2002 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 POI. Place hold Add to cart (remove)
		Customer winback : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. by Griffin, Jill Lowenstein, Michael W, 1942- Series: The Jossey-Bass business & management series Edition: 1st ed. Material type: Text; Format: print Publication details: San Francisco : Jossey-Bass, c2001 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 GRI. Place hold Add to cart (remove)
		Contagious customer care / Nicky Frisby, Ian Chakravorty and Alison Lawrence. by Frisby, Nicky Chakravorty, Ian Lawrence, Alison Material type: Text; Format: print ; Literary form: Not fiction Publication details: [S.l.] : Go Mad Books, 2001 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 FRI. Place hold Add to cart (remove)
		Customer service : a practical approach / Elaine K. Harris. by Harris, Elaine K Edition: 2nd ed. Material type: Text; Format: print Publication details: Upper Saddle River, N.J. : Prentice Hall, c2000 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 HAR. Place hold Add to cart (remove)
		Extraordinary customer care / Glen McCoy. by McCoy, Glen Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chalford : Management Books 2000, 2000 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 MCC. Place hold Add to cart (remove)
		The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson. by Thompson, Harvey Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2000 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 THO. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 2nd ed. Material type: Text; Format: print Publication details: Boston : Irwin/McGraw-Hill, c2000 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.8 ZEI. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Irwin/McGraw-Hill, 2000 Availability: Items available for loan: Thurles Library (3)Location, call number: Main Collection 658.8 ZEI , ... Place hold Add to cart (remove)
		Best practices in customer service by Zemke, Ron Woods, John A Edition: 1st AMACOM ed. 1999 Material type: Text; Format: print Publication details: Amherst, Mass. New York, N.Y. HRD Press AMACOM 1999 Availability: Items available for loan: Clonmel Library (1)Location, call number: Main Collection 658.812 ZEM. Moylish Library (2)Location, call number: Main Collection 658.812 ZEM, ... Thurles Library (3)Location, call number: Main Collection 658.812 ZEM, ... Place hold Add to cart (remove)
		Profitable customers how to identify, develop and retain them Charles Wilson by Wilson, Charles (Charles A.) Institute of Directors Series: Professional paperbacks Edition: 2nd ed Material type: Text; Format: print Publication details: London Kogan Page 1998 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 WIL. Place hold Add to cart (remove)
		Successful customer care in a week / John Wellemin. by Wellemin, John H British Institute of Management Foundation Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder, 1998 Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 WEL. Place hold Add to cart (remove)

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