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Managing quality : an essential guide and resource gateway / edited by Barrie G. Dale, David Bamford and Ton van der Wiele. by
Edition: Sixth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester, West Sussex: Wiley: 2016
Availability: Items available for loan: Clonmel Library (1)Location, call number: Short Loan 658.562 DAL. Items available for reference: Clonmel Library: Library Use Only (1)Location, call number: Reserve - Library Issue Desk 658.562 DAL.
Implementation of total quality management and its benefits to the service industry (A Literature Review). [thesis] / Kristina Lunis. by
Material type: Text Text
Publication details: Limerick : Limerick Institute of Technology, 2015
Dissertation note: Thesis submitted for B.Bus in Business Management Systems (2015).
Availability: Items available for reference: Moylish Library: Library Use Only (1)Location, call number: Theses Collection Thesis B.Bus. BMS 15/01.
Managing for quality and performance excellence / James Evans. by
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, Ohio : Andover : South-Western ; Cengage Learning [distributor], 2013
Availability: Items available for loan: Clonmel Library (1)Location, call number: Short Loan 658.4013 EVA. Items available for reference: Clonmel Library: Library Use Only (1)Location, call number: Reserve - Library Issue Desk 658.4013 EVA.
The management and control of quality / James R. Evans, William M. Lindsay. by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Mason, Ohio?] : Andover : South-Western ; Cengage Learning [distributor], c2011
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.562 EVA.
Lean Six Sigma demystified. by Series: McGraw-Hill "Demystified" series
Edition: 2nd ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 2011
Online access:
Availability: No items available.
Customer care excellence : how to create an effective customer focus / Sarah Cook. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 2010
Availability: Items available for loan: Moylish Library (3)Location, call number: Main Collection 658.812 COO , ...
Implementing Six Sigma and Lean : a Practical Guide to Tools and Techniques. / Ron Basu by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Jordan Hill : Taylor and Francis, 2009
Online access:
Availability: No items available.
Managing quality / edited by Barrie G. Dale, Ton van der Wiele, and Jos van Iwaarden. -- by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Malden, Mass. : Blackwell Publishing, c2007
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.562 DAL .
Customer care : how to create an effective customer focus / Sarah Cook. by
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: London : Kogan Page, c2000 (2001 [printing])
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 COO.
The management and control of quality fifth edition / James R. Evans, William M. Lindsay. by
Edition: 5th ed.l
Material type: Text Text; Format: print
Publication details: Australia ; Cincinnati, Ohio : South-Western, c2002
Availability: Items available for reference: Moylish Library: Library Use Only (2)Location, call number: Reserve - Library Issue Desk 658.562 EVA, ...
Customer care excellence : how to create an effective customer focus / Sarah Cook. by Series: Professional paperbacks
Edition: 4th ed.
Material type: Text Text; Format: print
Publication details: London : Kogan Page, 2002
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.3124 COO .
Quality issues in heritage visitor attractions / edited by Siobhan Drummond and Ian Yeoman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : Butterworth-Heinemann, 2000
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 338.4791 DRU.
The essence of total quality management / John Bank. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Financial Times Prentice Hall, 2000
Availability: Items available for loan: Moylish Library (2)Location, call number: Main Collection 658.562 BAN, ...
Total quality management : text with cases / John S. Oakland. by
Edition: 2nd ed.
Material type: Text Text
Publication details: Oxford : Butterworth-Heinemann, 2000
Other title:
  • TQM text with cases
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.562 OAK. Thurles Library (1)Location, call number: Main Collection 658.4013 OAK.
Total quality management blueprint Barrie Dale and Heather Bunney by Series: Business blueprints
Material type: Text Text; Format: print
Publication details: Malden, Mass. Oxford Blackwell Business 1999
Availability: Items available for loan: Moylish Library (2)Location, call number: Main Collection 658.562 DAL, ...
Strategies for quality improvement : TQM, reegineering, and ISO 9000 / Harry Ivan Costin. by Series: The Dryden Press series in management
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Fort Worth, TX : Dryden Press, c1999
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.812 COS.
Quality improvement techniques in construction Steven McCabe by
Material type: Text Text; Format: print
Publication details: Harlow Longman 1998
Availability: Items available for loan: Moylish Library (1)Location, call number: Main Collection 658.924 MCC.
Comparing ISO 9000, Malcolm Baldrige, and the SEI CMM for software : a reference and selection guide / Michael O. Tingey. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Prentice Hall PTR, c1997
Other title:
  • ISO 9000, Malcolm Baldrige, and the SEI CMM for software
  • Comparing ISO nine thousand, Malcolm Baldrige, and the SEI CMM for software
Availability: Items available for loan: Thurles Library (2)Location, call number: Main Collection 658.562 TIN, ...
Solve that problem! : readymade tools for continuous improvement / edited by Steve Smith. by Series: Quest toolbox series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 1997
Other title:
  • Readymade tools for continuous improvement
Availability: Items available for loan: Thurles Library (3)Location, call number: Main Collection 658.403 SMI , ...
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